Holiday Inn Express Hotel & Suites Santa Cruz Guest Reviews
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1.8 miles from Santa Cruz centre |
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Hilary, Mariposa, visiting Moe's Alley Wed, 28 February 2018
Overall had an awesome trip. Great location; lots of food options and things to do and see that are close enough to walk.
Liked: Breakfast; attentive staff; nicely furnished room. Refrigerator and microwave.
Disliked: Pillows not stuffed enough - head went right through.
Joseph Mon, 15 April 2024
Liked: Location and breakfast was great.
Disliked: The hotel did not have supplies like a razor for guest who forgot them.
Joel Fri, 5 April 2024
Disliked: Not enough food available for complimentary breakfast
Conley Sun, 31 March 2024
Liked: Late access to gym, good breakfast
Greg Thu, 21 March 2024
Liked: The deal we got
Disliked: No
Roger Fri, 15 March 2024
Liked: The 24/7 coffee bar & breakfast
Disliked: Card didn't work in the elevator room door in the parking garage
Verified Hotel Guest Fri, 15 March 2024
Liked: The original staff who booked my room were great
Disliked: Food kept running out during breakfast One of our rooms was dirty Elevator felt unsafe Staff after the initial booking was less than helpful Couldnt get new towels or extra pillows for the kids in a timely manner.
Verified Hotel Guest Wed, 13 March 2024
Liked: The only thing i can say good about them is the lady who booked my room got us an upgraded room for free to accomodate our family of 5.
Disliked: We were Extremely disappointed with this hotel and their service. The elevator seemed unsafe. The key cards kept malfunctioning so we had to get several new ones through our stay. The food ran out in the morning before 930am two of the days we were there.
Lipa Thu, 7 March 2024
Exceptional
Lipa Wed, 6 March 2024
Perfect
Verified Hotel Guest Mon, 4 March 2024
Liked: The front desk folks were fantastic. Rooms were nice a bit outdated but very well maintained and clean
Disliked: The breakfast was good but not great and the breakfast workers were not friendly in any way