Holiday Inn Express Hotel & Suites San Jose-Morgan Hill an IHG Hotel Guest Reviews
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|1.9 miles from Morgan Hill centre|
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Banks Mon, 18 September 2023
Difficult with no working elevator.
Liked: It was fine. It is a nice service to provide.
Disliked: When we arrived we were informed the elevator had been out of service for the last few days and NO timeframe for repair. I booked the room for my parents who are 80 and 87, with mobility issues. We were offered no options or help with bags, etc, as we were put on the 2nd floor. Very disappointing, I had to help them up and down from their room, each time we arrived or left.
Carole Mon, 4 September 2023
Liked: Very comfortable beds/pillows. Great location - close to many restaurants and stores - some within walking distance, others a quick drive. Rooms were quiet. Large lobby to have a gathering or eat your food instead of inside your room. Indoor pool.
Disliked: Indoor pool needed someone to service it - very wet floor, no towels. It was very busy for a bit. Coffee ran out early at breakfast and wasn’t refilled while I was there. Should open the lounge/bar on weekends. Even if it’s just to sell bottles of wine/beer/spirits.
Shais Thu, 31 August 2023
Roselyne Wed, 30 August 2023
Liked: The breakfast and the bedroom
Disliked: The lift didn’t work
Anita Wed, 30 August 2023
Room temp control poor.
Liked: Bed, Staff and breakfast..
Disliked: Room temperature controls. Room was too warm. I could not control temperature in room. I have stayed there 2 times. I will not stay again.
Vega Tue, 22 August 2023
Liked: Staff was nice n friendly
Disliked: The elevator was not working
Robert Tue, 22 August 2023
Hotel needs to be upgraded.
Liked: Breakfast was good. Nice selection including scrambled eggs and sausage.
Disliked: Elevator was out of use. Had to carry luggage to third floor. Room was outdated. A/C loud.
Jose Fri, 18 August 2023
Liked: Very clean , location was great. Close to frw, restaurants etc.
Disliked: To noisy at night time with people screaming, alsoBreakfast had no hot food like eggs,bacon, sausageor No, hot food what soever,, very bad.
Doris Sun, 13 August 2023
Bransteter Sat, 29 July 2023