Holiday Inn Express Hotel & Suites Banning Guest Reviews
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1.9 miles from Banning centre |
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Hector, Anaheim, visiting Morongo Casino Resort and Spa Fri, 9 February 2018
We just had a bad experience at check in; our room was OK but to be honest, nobody likes to be treated with attitude right when you're about to check in - makes you not want to stay there ever again.
Liked: Our bed and pillows were very comfortable.
Disliked: The girl that checked us in (don't know her name but she's pregnant) had really bad customer service plus she gave us keys to a room that already had people in it. It was very embarrassing going up to the 3rd floor and trying and trying and trying to open the door only for a guest to open the door, who I'm pretty sure we woke up because it was really late at night - they asked us what our problem was and closed the door on our faces. This was my first bad experience in a hotel ever. Please talk to that girl in check in.
Dennis Wed, 27 March 2024
A brief respite
Disliked: A little run down
Robert Tue, 26 March 2024
Very enjoyable
Liked: Very nice room and a very good breakfast. Also very quiet.
Disliked: In the shower the soap dispenser was on the same wall as the shower. Very inconvenient.
Cheri Tue, 26 March 2024
Very good
Galia Fri, 22 March 2024
A comfortable hotel in Banning
Liked: The place was clean and comfortable.
Disliked: We liked everything
Robert Thu, 21 March 2024
Superb
George Thu, 7 March 2024
Good
Mohammad Tue, 5 March 2024
Superb
Mike Fri, 1 March 2024
have always stayed at ilg...
Liked: close to where i had to be
Disliked: the breakfast is not the same anymore. like everything else we are paying more and getting less. rooms were not cleaned at anytime for the 4 days that i was there. just left towels. for some reason had to go to the front desk to get a new room key. not fun when you have to get in the elevators multiple times.
Steve Tue, 20 February 2024
Exceptional
Lisa Fri, 16 February 2024
Exceptional