Good

Liked: Staff was friendly. Beds comfortable. Good breakfast.
Disliked: Charges are still pending after five days. Housekeeping coming to door before checkout.

Exceptional

Liked: Spacious rooms, and the breakfast.
Disliked: Pool was under construction.

Exceptional

Very good

Best choice for whole area

Liked: Great staff at front desk, fab breakfast and very clean and friendly service and quiet
Disliked: Nothing

Exceptional

Quite satisfactory, but get to...

Liked: This hotel was quite satisfactory. Provided convenient access to National Harbor's convention center across the river.
Disliked: When we arrived for breakfast 20 minutes before end-of-serving time, there were no plates, 2 sausage patties, and no second hot food beyond eggs. The oatmeal pot had been scraped to the bottom and the 1-minute pancake maker was non-operational, with no sign indicating this. Initially, the server, who was busy cleaning up pots in the back, was unwilling to bring out any other food. The front desk did persuade her to bring out something more. She brought out more eggs, which was the one hot food not already missing.

AMAZING , EXCEPTIONAL , UNFORGETTABLE!

Liked: LONG POST ALERT : so on 2/10 upon arriving I was greeted by Matt with a big bright smile with welcoming energy. We giggled from the moment I walked through the doors all while he mutiltaked checking me into my beautiful spacious king suite. I loved how everything was clean , neatly organized and comfortable. Everything was so well prepared for a weekend away from home to celebrate my birthday so much that I ended up adding additional stays to what was just supposed to overnight … Waking up Monday morning I headed to the lobby where I met Ms. Debra who was apart of the hospitality group serving a warm comforting breakfast Ms.Debra’s mannerism and southern comfort energy made me feel like a child all over again although the breakfast was already prepared it was her nurturing energy that had me feeling like I was sitting directly at my grandmothers kitchen table . Later on that day I met Axel and Courtney at the front desk who were added to my list of amazing people and Lastly as my trip was coming to an end I decided one more day couldn’t hurt so I called down to the front desk Tuesday morning and Daisy was on the other end she was so patient with hearing my reasoning and assured me that staying another night was no problem at all … Moral of the story if you thinking of staying anywhere else look no more because the HOILDAY INN WILL exceed your expectations and have you NEVER wanting to leave ... truly a HOME away from HOME THANK YOU MATT Ms. DEBRA ,Axel ,Courtney. Daisy and everyone who contributed to such an AMAZING stay I pray for many blessings and wish to see you all again in the future days to come …
Disliked: N/A

Exceptional