Holiday Inn Express Hemel Hempstead

Perfect

Good

Liked: reception staff on check in and check out were friendly , breakfast was ok no choice of cereals in the morning the hot break fast was fine , good to have free parking
Disliked: choice of cereals in the morning

On arrival I was allocated...

Liked: Location
Disliked: My room was situated underneath the kitchen by the sound of trays rattling & trolleys being dragged across the floor, my ceiling.

Good

Liked: For value of money this hotel was fine.
Disliked: The hotel was very dated and the breakfast was quite basic.

Nice and friendly staff

Liked: Very nice receptionist didn't get her name sorry, but went to the room it was a connecting room, didn't like that went to reception and the lady put me in a really nice room, thank you.

Very reasonably price room which...

Liked: Wasn’t expecting a hot breakfast into thr price! Nice clean quiet room.
Disliked: A bit mean on Tbags /milk in room

Very good

Pleasant

Liked: Staff were great.
Disliked: Saturday night I had got back from Wembley late so had to order food in. When I walked down the corridor to collect food, was just in my socks on feet, the carpet was wet and drenched my feet. Also, Sunday breakfast there wete no mushrooms which was disappointing but other than that, it was OK. Sausages under the heat were a bit dry.

clean friendly functional

Liked: clean friendly functional