Holiday Inn Express Hartford South - Rocky Hill an IHG Hotel Guest Reviews
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1.2 miles from Rocky Hill centre |
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Melissa Wed, 15 March 2023
I didn?t get what I...
Liked: I booked 4 days. for two days I was unable to shower. The shower rod fell off and I had to keep going back and asking for someone to please fix it so I could shower eventually they did and it?s all right back down. I asked if I can get another room and was told only if I switched from a king to a standard and I told them I didn?t pay for a standard I paid for a king so after day two they finally put me in a different room so for two days I could not shower and I was there for a wedding and I had to go out with these people and showered, and it was gross
Disliked: broken shower and the heat didn?t work in the first room
Aaron-yla Wed, 1 March 2023
Very good
Thania Wed, 1 March 2023
Very good
Matthew Wed, 1 March 2023
Superb
Nery Mon, 27 February 2023
excellent
Liked: clean
Jennifer Mon, 27 February 2023
Disappointing,not very restful
Liked: breakfast ok ,eggs were good ,no home fries ,bacon like rubber.Unable to check in early,receptionist un helpful.Woken at 12:15am with lots of screaming ,shouting and banging of doors ,I called front desk after about half an hour ,and was told that someone else had also called,but apparently nothing was done because this continued for at least another hour.
Michael Sat, 25 February 2023
Poor
Liked: Breakfast was great love you bye
Disliked: Let me start off by saying the doors are being left open in the hallways at night with wet floor signs the windows do not lock in the rooms people have been robbed in the in their rooms the cops have been there on three or four occasions since our stay the the safety latches on the doors in the rooms are not on correctly you can see where they've been pride open one night the main door to the lobby was broken right off the hinges it's a joke the clientele that you're allowing in that hotel the security is a big issue you cannot stay there and be comfortable or safe and as far as the staff like I said the only nice one there was Greg the rest of them are pretty rude a woman there by the name of JD who is extremely rude at the door at 8:30 9:00 in the morning when check out is not till 11:00 the phones don't work in the room you really need to get into an overall site and get new management in there new help the only good people in there was the cooks the cleaning people don't speak no English
Mary Thu, 23 February 2023
Good
Lubas Wed, 22 February 2023
Very good
Giovanni Tue, 21 February 2023
Great as always
Liked: Everything, never had a bad stay here