Holiday Inn Express Cincinnati West Guest Reviews
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11.2 miles from Cincinnati centre |
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Charles Tue, 23 April 2024
Good
Lucina Mon, 22 April 2024
Decent but needed improvement in...
Liked: Beds were comfortable.Staff very friendly, polite and helpful.After 2nd request to fix shower chair in handicapped bathroom shower, the staff put a shower chair in the shower.
Disliked: Handicapped bathroom shower seat had 3 screws out of 6 that were visibly loose and the seat was unstable. I asked at front desk to have maintenance fix. Later the front desk said it was repaired; however, it was not as two screws were still visibly not tightened. After second request, staff put a shower chair in the shower stall.Breakfast was monotonous and not appetizing. Coffee was fair. For the price per night the food quality ought to have been better.Our bathroom floor was dirty and not cleaned our entire 3 day stay. We had only left dirty towels on floor. On Saturday the dirty towels were removed but we were not given clean towels and had to ask front desk for clean towels. The trash was not emptied our entire stay. We did not have a “Do Not Disturb” sign on our door as our room did not have a sign to use.
Tiphanie Tue, 16 April 2024
quick stay.. ok parking..nice bed.. dirty stained carpet
Liked: bed
Disliked: Carpet was horribly stained.
Tiphanie Tue, 16 April 2024
quick stay.. ok parking..nice bed.....
Liked: bed
Disliked: Carpet was horribly stained.
Pete Sat, 13 April 2024
This guest did not leave comments about this hotel.
Verified Hotel Guest Thu, 11 April 2024
Liked: Location is good and accessible
Disliked: Set up odd (floor plan) Felt old and run down Part of bed headboard fell off as getting in Fan/AC loud rattling and noisy on all settings No door hangers for room cleaning/privacy Cleaning did not happen at all during 3 night stay
Weir Sat, 6 April 2024
No hot water
Weir Fri, 5 April 2024
No hot water
Bob Tue, 2 April 2024
This guest did not leave comments about this hotel.
Tammy Mon, 1 April 2024
Pleasant stay with friendly hospitality
Liked: My hotel stay was comfortable and quiet. The bed was comfortable. Hotel staff was friendly.Breakfast was good.I did feel safe in the area.