Holiday Inn Express Birmingham Redditch Guest Reviews
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Vicki Sat, 23 March 2024
Friendly staff, comfortable room and...
Liked: Had a great sleep, the receptionist was so helpful and friendly.
Disliked: The food wasn't amazing, just a bit basic really.
Rachael Sat, 23 March 2024
Good but don't rely on...
Liked: Good price, beds and room facilities were fine.
Disliked: Breakfast was non exsistent. Manager wasn't bothered there was no milk or bread at breakfast and very limited range of hot food basically just bit of bacon and sausage. Couldn't even have a coffee! Booked as wanted breakfast too which didn't work out.
Les Fri, 22 March 2024
Good
Liked: Friendliness of Staff
Disliked: Rooms very bland
Helen Thu, 21 March 2024
Exceptional
Dobromir Wed, 20 March 2024
ok
Liked: Location, Parking, and Staff were helpful at the end.
Disliked: Rooms were booked as twin / double with sofa bed as we were traveling for work. The hotel said due to them being booked through Booking.com and not directly with them they give us whatever rooms available they have at the time.Rooms are a bit tired and looks like they in need of a overdue renovation.
Lisa Sun, 17 March 2024
On the whole, great value...
Liked: Breakfast was great, plenty of choice and fresh. The room was spacious and clean and staff were friendly and helpful.
Disliked: Would have preferred non decaf coffee in the room, we couldn’t operate the heating/air con either to turn it up or down or off entirely, we did manage to get the temperature to 20 which was bearable. While the bed was really comfy, with a lovely soft duvet, the pillows were hard, lumpy and really not comfortable.
Jack Fri, 15 March 2024
Pleasant
Liked: Staff were great and engaged very well. Location was good for what I needed and there was ample parking on site.
Disliked: The rooms were very tired and the finish was in need of much needed refurb, especially the bathrooms. Breakfast was understaffed and unable to cope with the numbers.
Kimberley Thu, 14 March 2024
Very good
Dawn Thu, 14 March 2024
Not over impressed
Liked: Friendly staff - clean room with requited amenities.
Disliked: On arrival we looked to have some food as had driven for over 3 hrs after completing a full day at work in Wiltshire. All we wanted was food and a drink. The first drink was a glass of Rose - Didn't have any. Tia Maria - Didn't have any. Has to be cider then.Food at that time was a poor offering of very basic food. Could we have mozarella sticks - Didn't have any.Wing - Yes Chicken tenders - only 1 portion left.2 x chicken macaroni cheese - no chicken ! Still charged the full price on the menu. 1 x lasagne - Yes 2nd night we ate out. Pretty poor considering there were plenty of people checking in behind us. Breakfast day 1 basic but good DAY 2 - Coffee machine saying heating up so never actually worked the whole time we ate so there was a long queue at the smaller one in the wall. Asked a member of staff who just shrugged her shoulders.Tables were piled with dirty plates on day 2 breakfast - there was literally only 1 clean table that we took. Chairs for eating area are badly stained and dirty looking.
Alasdhair Thu, 14 March 2024
Superb