Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG Guest Reviews
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Joseph Fri, 16 May 2025
I wasn't able to stay...
Liked: Nothing. My reservation was canceled due to my card being stolen and I had to get a new one. The reservation was candles the day of and I found out when i got there. They said they called me but there were no calls from this hotel on my way there. I was told by the front desk clerk they would set up an account and add enough points for a free night's stay. I was fine with that. Once I got home, I finally spoke with a general manager who told me that they could not do that and he wouldn't do it. I will never stay at a Holiday Inn
Disliked: Nothing. My reservation was canceled due to my card being stolen and I had to get a new one. The reservation was candles the day of and I found out when i got there. They said they called me but there were no calls from this hotel on my way there. I was told by the front desk clerk they would set up an account and add enough points for a free night's stay. I was fine with that. Once I got home, I finally spoke with a general manager who told me that they could not do that and he wouldn't do it. I will never stay at a Holiday Inn
Angerine Sat, 10 May 2025
Exceptional
Liked: Had a wonderful experience with celebrating my 10-year anniversary with my spouse. The room was purchased by our sister-in-law is a gift to us. Was a wonderful time that area was great lots of nice restaurants The weather was good just a pleasure boy experience look forward to doing it again at some point.
Disliked: Bed was wonderful but at some point it became too hot with too much padding her cover or something I found myself sweating a lot throughout the night.
Jeff Fri, 9 May 2025
Superb
Antonio Tue, 6 May 2025
Overall stay was good. One...
Liked: The property was close to the ballpark. The staff was fairly nice and helpful. Close to a lot of restaurants and the mall.
Disliked: The rooms were fairly clean. We found an empty water bottle underneath our bed. There were dents and scratches along the door frames.
Richard Mon, 28 April 2025
Good
Mary Wed, 23 April 2025
Great location
Liked: Location was perfect for a walk to Truist park since shuttle didnt start running until later than when we wanted to arrive. Breakfast had a good variety.
Disliked: The bathrooom was a little small and could have used a deeper clean. Coffee pot in the room did not work.
Jason Sun, 13 April 2025
Very good
Bozena Fri, 11 April 2025
Superb
Aaliyah Fri, 11 April 2025
Amazing!!
Liked: Calm area and great customer service! I love the hot breakfast and the fruit infused water!
Breannon Wed, 9 April 2025
Stayed 2 nights to attend...
Liked: The location was good for attending a braves game and the free shuttle to the park was great The driver of the shuttle was really nice
Disliked: It seems this hotel hasn’t been updated in quite some time? It was kind of expensive for a holiday inn so I guess I assumed I’d be staying at a newer facility