Name: Holiday Inn Express - Dallas Downtown an IHG Hotel
Address: 302 South Houston Street, Dallas, TX
Telephone: (888) 416-0458

Holiday Inn Express - Dallas Downtown an IHG Hotel Guest Reviews

Overall Average Score:

Pleasant (3.35 out of 5)

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Great location - close to venue, close to restaurants and things to do. Favorite place to stay now in Dallas.

Liked: Great location; friendly staff; nice sized room; comfortable bed; great price.
Disliked: N/A.

I would not ever return to stay at the Hotel Lawrence, nor recommend this hotel to a friend.

Liked: Close to Palladium Ballroom.
Disliked: Ugly and small rooms; A/C doesn't work; not worth $100 a night. Charged us 1/2 day for "late-check out" claiming that they were completely booked the next day, which was evidently a lie. Poor customer service - the lady at the front desk had a poor attitude.

Way overpriced for what was offered.

Liked: Nostalgic feel was fun.
Disliked: Unfriendly, condescending staff; poor parking; poorly maintained; did not have my wine of choice at the bar; breakfast was cold.

Bad

Beautiful stay & outstanding location!

Liked: I liked everything

Very good

It was a last minute...

Liked: We really the hotel, location and the staff were excellent.

Very good

People were great

Liked: Nice
Disliked: No parking

Passable

Liked: Staff front desk
Disliked: My room it smelled like if someone did number 1 on the carpet

Very good

Exceptional

Overall it was not bad...

Liked: The room was very small. The curtains on the window did not include blackout so the night lights were bright. The street noise was very loud and not something we anticipated.