Liked: Very clean facility and very friendly staff.
Disliked: How is it The ice machine on my floor did not work? Seems like something that a hotel of this caliber would jump on immediately.

Very good

Stayed at the Waikoloa 6...

Liked: Location
Disliked: Room dark furniture old windows dirty obstructing the view no daily housekeeping bathroom small pillows awful linen blanket old room had no hawaiian decor at all!Main lobby ok . Lobby in Palace tower old . Gardens everywhere needs to be refreshed . Restrooms at Kohala pool dirty stinks . Shops area by Luau place so dead . Outside Menu signs at Kamuela Provision Co soo old makes you wonder if food is good. Breakfast at Water Edge ground is dirty oil used in baking frying must be the same old one used over and over. Hamburgers by the pool served cold same for the fries.

Liked: The hotel has many amenities, such as pools and walk through museum.
Disliked: 1st room smells like urine or vomiting.A staff told me to bring my key down to switch a room,I said, should i come to get new key? He said, no if I give you a new key, then you will have 2 rooms. How do I move my belongings if I don't have both keys?

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This guest did not leave comments about this hotel.

Liked: The ocean view
Disliked: The room was on par with most highway motels. Definitely not 4 stars

Liked: The variety of activities, beauty of location.
Disliked: No free shuttle service to hotel or to shopping. Checking in and out took too long! Lack of food low cost food options for kids.

Superb