Hilton Garden Inn Waikiki Beach Guest Reviews
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3.3 miles from Honolulu centre |
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Margaret Wed, 24 April 2024
Superb
Liked: it was close to shopping and dining. The room was very clean.
Elizabeth Fri, 19 April 2024
Great property in a convenient...
Liked: Rooms are a good size. Location is good. Very handy to the International Market Place and the beach.
Disliked: We were not happy that the property’s intended approach for holding funds on a credit card (the full amount for the stay, plus an additional $100/night for possible extras) was not explained clearly to us. We expected to pay (using a different card) upfront, but this did not happen. To their credit, the manager agreed to correct the misunderstanding in the best way he could. Ideally, staff should be aware that people checking in can sometimes be very tired and jet lagged and might not fully understand what they are being told is going to happen. People should also be given the option to pay in advance (which is what we expected).
Verified Hotel Guest Wed, 17 April 2024
Liked: The location is unbeatable. Right across the street from the International Market and a ton of food options
Disliked: If I am being nitpicky, the rooms are on the smaller side. Tight for two adults and a toddler.
Jerilyn Tue, 16 April 2024
Very good
Liked: Location was convenient. Restaurant at the hotel was good.
Cutwright Tue, 16 April 2024
My stay was very good....
Liked: Staff was very friendly and professional.
Disliked: Breakfast was not included.
Victor Sun, 14 April 2024
Exceptional
Alan Tue, 9 April 2024
Liked: The location is great and the whole hotel is kept very clean
Anand Tue, 9 April 2024
Very good
Debby Mon, 8 April 2024
Me and my family had...
Liked: Room was clean and tidy. Comfy bed, love the shower
Disliked: Balcony was very small lol pool should have a water heater. Pool shower was not working, elevator took a while
Erin Mon, 8 April 2024
Clean, comfortable hotel in a...
Liked: We booked this room at the last minute as we had booked elsewhere and checked in there to find the room to be dirty. Hilton Garden Inn was able to accommodate us within an hour, all staff we encountered were friendly and helpful, the room was VERY clean, the bed was really comfortable. We didn't have a view, as it was a last minute booking, but we didn't mind at all, as we were only really in the room to sleep and shower. The location was great, opposite the International Marketplace, and walking distance to most of the Waikiki area. We actually only used our car when we were going outside of Honolulu.
Disliked: Unfortunately, like most hotels in the area, car parking was expensive as it was valet only, but it is what it is. We were very happy with the room for our 3 day stay, and would happily stay again if it was a short trip. Rooms aren't huge, so it wouldn't be ideal for a long stay.