Hampton Inn By Hilton Suites Flagstaff East

For the $180 charge, it...

Liked: We got checked in quick. The beds were decent. The room was quiet. Breakfast was average.
Disliked: Not one of the USB ports in the room worked. Called to front desk and they said no one was available to look at them. So we had to spend $20 at the gas station to get USB adapter plugs to plug into the wall sockets.

Exceptional

Very nice hotel. But charges...

Liked: We feel it’s not appropriate to charge us for parking at a hotel. This hotel did that.You are a well respected chain in f hotels and if you need the extra money we feel you should just raise the cost per night in that amount. Charging a fee for parking is tacky.

Passable

Liked: You should have sports channels. We missed the final four March madness game on Saturday. Very upsetting.
Disliked: Sports channels

Very good

Very nice stay overall and...

Liked: very nice, large new room (king suite).
Disliked: Healthier options for breakfast (e.g. real scrambled eggs without the fake cheese), better utensils (the cheap plastic utensils were small and flimsy).

Our stay was comfortable, however...

Liked: We thought the room was comfortable, the hotel was clean. The front desk person was wonderful. She was helpful and even texted us to make sure everything was okay.
Disliked: The breakfast was not up to par for a Hilton. There weren't as many choices in the hot food category. Offerings were only potatoes and eggs. No protein. THE FEE FOR A PET AT ALL HILTONS IS 75.00. THAT IS WAY TO HIGH! A LOT OF TIMES WE WON'T BOOK AT A HILTON BECAUSE OF THE PET FEE. RIDICULOUS!

Exceptional

Our stay was fairly comfortable.

Liked: View from the window. Price not bad.
Disliked: Unpleasant odor, stuffiness and sheets caused itching.