Hampton Inn By Hilton & Suites-Dallas Allen Guest Reviews
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1.9 miles from Allen centre |
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Garlinda Mon, 22 April 2024
Please refund the charge for...
Liked: Location to the place that required me to have a hotel room.
Disliked: It took me 2 hours to get checked in. The first room given to me - the air conditioning would not work to cool the room, I changed rooms. 2nd room: An hour later I wanted to lower the dark shades so no one could see through the window in my room, The shades would NOT lower, the mechanism was not working. I had to change to a 3rd room. There was no lamp on the table for lighting so that I could see while reading and doing business. Also, my initial room request was for a handicap bathroom. Only the 1st room had that capacity, but that was the room that was hot because the air conditioning was not working. So I was not given a room with a handicap bathroom, The whole process of settling in a room and then needing to change rooms added strain and exhaustion to my day that I already had traveling to get there.
Daniela Thu, 4 April 2024
Very nice overall.
Liked: Breakfast bar
Disliked: The bathroom needed some upgrades. The toilet looked old and under the sink there were some cracks and some holes
Sherry Sun, 31 March 2024
Good value
Liked: The location was excellent because it was near an event I was attending. The breakfast was great, I especially enjoyed the Texas shaped red velvet waffles! We found good movies on the cable TV and the beds were very comfortable!
Mosley Mon, 18 March 2024
Good overall
Liked: Clean good location
Disliked: The sewer smell and housekeeping not being Anne to come in and clean
Cassandra Mon, 18 March 2024
The atmosphere and staff was...
Liked: The staff was very nice and helpful especially the lady that was at front desk the Thursday evening when I checked in.
Disliked: Beds are not comfortable. Too hard. Needs to have softer beds. A perk of going on vacation is to rest which starts with a great location and comfortable beds.
Kangen Thu, 14 March 2024
Bad
Verified Hotel Guest Tue, 5 March 2024
Liked: Location
Disliked: No
Shanett Sat, 24 February 2024
Superb
Vanessa Fri, 23 February 2024
Great stay but bad customer...
Liked: Clean and close to outlet and restaurants
Disliked: They charged me for room I booked through booking.com that resulted in double payment $374. When I called the woman who answered was rude and told me I had to call back in the morning then just hung up on me! This will cause someone not to return. I have recommended this hotel to several people over the years and never thought I would be pushed off the way I was. I will expect my refund soon and not book again here.
Maryan Tue, 20 February 2024
would stay here again for...
Liked: clean, walking distance to a lot of shopping centers, &complimentary coffee 24/7
Disliked: the breakfast had a limited selection, but pretty good