Hampton Inn By Hilton Richmond-South

In overall we had a...

Disliked: Really the only drawback was this Hampton inn does not do extended check out past 12pm! My son had basketball tournament this weekend and had a late game on Sunday so unfortunately you either had to pay for an entire day or late check out at 12. So disappointed!!!

Superb

Very good

Liked: Nice stuff. Facility is old and outdated for sure, definitely needs remodel.Lovely lady at the breakfast keeping everything filled/clean. Very friendly too. Good breakfast by the way, typical, but enough of everything for such price!

If I could I’d rate...

Liked: Loved it …. Was nervous at first but staff (Ms.Erika from desk) made my stay feel very welcome!
Disliked: N/a

Definitely coming back for vacays...

Liked: The Staff , id like to shout out Ms.Erika ! Everytime I come she makes me feel safe & welcomed ! Love her …. Everytime I come into town of yall have the space in booking here as well as referring .
Disliked: N/A

Very good

Liked: The hotel was nice and clean, but what made the experience most positive was the helpful from desk. Both Victoria and Grace helped answer questions even though it was a busy soccer tournament weekend. Victoria went out of her way to make sure that we had what we needed. The people really made the difference!

Superb

Very good

Bad

Disliked: Arrived to the hotel and was informed by a staff member that our room was no longer available. Was not contacted prior to arrival about our room cancelation. Had this room booked for over two months. Ended up driving the extra 3.5 hours home instead of finding an alternative hotel.