Hampton Inn Philadelphia-Great Valley, Malvern

Passable

Disliked: Very poor breakfast

Right off the main road,...

Liked: Location, cleanliness, easy parking and unloading of luggage. 24 hour coffee bar. Spacious room

Very good

Liked: The breakfast
Disliked: The closet was very small.

Very good

Good

Pleasant

Disliked: Fridge was empty. Its better to keep some basic stuffs and charge customer if they use it. There was not even single water bottle on arrival. It would be better to have a complimentary water bottle after international travel.

Superb

Our stay was pleasant. I...

Liked: 24 hour coffee and tea was most welcome! Beds ere very comfortable. Ample towels and pillows. Desk clerks were very courteous. Staff we encountered in the hall were very friendly, pleasant. Quiet environment. Very clean and comfortable. Multiple plug in chargers a plus.
Disliked: The placement of the entrance to the bathroom right next to a bed was awkward and a little disturbing to the person sleeping in the bed next to it. I expected the entrance to be from the hallway. There was also no operating exhaust fan in the bathroom. I could faintly hear a fan running in the bathroom even from my bed against the window during the night but the bathroom remained steamed up long after the showers. I did ask for adjoining rooms or rooms next to one another. I understand my friends' room was an adjoining one but I don't know if the adjoining room was booked. We were a little ways up the hallway from each other.

Good

Everything was great until the...

Liked: The building looked brand new inside and out. It was beautifully kept. Check in was easy and the people who helped us were helpful and friendly. The room was very clean and comfortable and tastefully decorated. Loved having the sofa. The rolling hassocks were great for leaving my open suitcase on. Also loved the pullout shelf on the nightstands which were perfect for cell phone charging. The bathroom was nice and bright and immaculate. Loved the shelf with lots of towels. Also the coffee availability all the time was great.
Disliked: Very disappointed in the breakfast. I came down early for coffee and decided to have a bowl of oatmeal. It was very good and everything looked nice. When my husband and I returned at 9:30 there was nothing left-no eggs, potatoes, meat, not even bread for toast, The few tables that had space to sit were not cleaned-full of leftover plates and cups. I had to clean off a space as we waited for food refill. The problem was that first ham came out, then there was a wait for the eggs and by the time potatoes came ham & eggs were cold. We were waiting most of the time we were there. The bread was never replenished so we never had toast. I never saw a person working in the area except for the woman who was running back and forth to bring the food refills. It was not a good start to the day.