Hampton Inn By Hilton Brockport NY

Friendly staff, but very disappointing...

Liked: The location was very good for our needs. The breakfast was very good on Wednesday morning.
Disliked: The breakfast on Thursday morning was sub par. No eggs nor breakfast meats. Just waffles, french toast that contained no detectable egg in it and sugary cereals. Oh yeah, they had what they called "breakfast nuggets" which had no taste and you couldn't tell what was in it. Breakfast was, I guess, a kid's dream, but not fit for an person wanting some nutrition to start the day.We had a king suite with kitchenette. The "kitchenette" only had a tiny refrigerator with a freezer that could barely hold one small package of vegetables, a microwave and a sink. We booked the room as we had at other hotels, expecting a cooktop of some sort with an apartment size refrigerator and some cookware. It was listed as a kitchenette which leads to some expectations. Nothing of the sort. It contained nothing more than any other room in the hotel, but you pay the price because they call it a kitchenette and it's a little bit separated from the bedroom portion of the room. The bathroom in the suite has the sink and counter open to the bedroom, so if you get up before your partner they have to listen and watch as you brush and floss your teeth, which is really attractive, and when you go to use the toilet you have to use the door knob to open the door before you can wash your hands. UNSANITARY BEYOND WORDS. We will definitely be staying at a different hotel on our next visit.

Will book hotel again

A good one night stay.

Overall satisfactory

Liked: The Inn had a busy weekend with many local activities going on in the area. So we had to deal with teenage kids ranging from middle school and high school, who were loud and disruptive....
Disliked: Look above statement

Exceptional

Very good

Exceptional

Exceptional

Liked: Customer service and the cleanliness of the hotel and room.
Disliked: Breakfast could have been better. There were not too many options for those who do not eat pork or eggs.

Exceptional

Liked: Great stuff . So friendly and helpful Manager .