Name: Grand Country Lodge Motel
Address: Cnr Of Main And Fitzroy Street, Mittagong
Telephone: +61-1800-870-234
Rating: 4.25

Grand Country Lodge Motel Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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Very good

Pleasant

Liked: Great
Disliked: Room could be wàrm

Exceptional

Passable

Good

absolutely awful

Liked: clean
Disliked: dont stay here only stayed one night and that was enough definitely overpriced and the manager is like jekyl and hyde. he has no customer service skills and berates you like a child. yells at customers in the corridor. he made us feel like we were being watched. better motel actoss road and cheaper stay at own peril. i have never written a bad teview but we were very tempted to leave

Good

Liked: My suitcase was carried upstairs for me. A nice extra
Disliked: Unable to connect to ABC TV. Initially receptionist denied problem, then admitted it could be a problem in my room.Air-conditioning didn't work as batteries were rusted in remote.The fact staff were on call 24/7 wasn't advertised. I would have called about TV as it was only 630pm.

Lovely clean facility and friendly...

Liked: Lovely clean facility and friendly couple

Would not got back ever,...

Liked: Not much!
Disliked: No housekeeping service during a four-night stay is not acceptable. The reason given was that during holidays, the staff cost is too high. What a joke! We stayed because of the Easter Holidays! When we asked for an upgrade as compensation, they asked for more money! We did not bother.