Name: Four Points By Sheraton Memphis - Southwind
Address: 4090 Stansell Court, Memphis, TN
Telephone: (888) 420-1644
Rating: 4

Four Points By Sheraton Memphis - Southwind Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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You will love it here!

Liked: I loved everything about this hotel...especially the space! I will stay here again!
Disliked: N/A

Exceptional

Do not book at 4...

Liked: The housekeepers were the only good thing about the whole stay!
Disliked: All of the front desk clerk were rude over charging guest for room rates! Gave me a room with two young caucasian boys in the room that was assigned to me. The second room did not have the safety bar of the door. My stay and food was paid in advance and I could not get anything I tried to order. The Caucasian guest were serviced larger portions and whatever they wanted to eat. My last day they only offered me the smallest meals that had. The food was not freshly cooked it was yesterday’s left overs the orange juice was expired! After spilling syrup on a freshly mopped floor they came up to my room to tell me to vacate the building or the would call the police! 5 minutes later about 9 sheriff officers showed up to my room. I told them about my stay and that they put bleach in the pool instead of chlorine and it bleach my hair and clothing.

Good

Liked: Nice location
Disliked: Could be more cleaner

Bad

Exceptional

Very good

Disappointing

Exceptional

Liked: The room was nice and clean staff was friendly
Disliked: The pool was closed

This was an unpleasant stay.

Liked: Convince
Disliked: All of our towels had hair in them upon checking in. There were no towels in my daughter’s room. The elevator was broken even after the repair man. We were told we could not get any towels until 9:00am. We were trying to get 4 people a shower and get to my father-in-law’s funeral.