SureStay Hotel by Best Western Castlegar Guest Reviews
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1.4 miles from Castlegar centre |
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Kymberley Thu, 25 April 2024
Bad
Disliked: The room was filthy. There was stuff on the floor everything covered in dust and used contact lenses stuck on the night table. I asked for a new room which was equally as dirty, hairs all over the bed clothing tags on the floor food in the fridge. Neither of the rooms patio doors locked. I was offered a 3rd room but ended up leaving. I did not feel safe or comfortable there.
Jan Thu, 25 April 2024
Good value motel for one...
Karen Tue, 23 April 2024
Good
Patricia Tue, 23 April 2024
Very good
Lorne Mon, 22 April 2024
Very good
Anita Sun, 14 April 2024
Bad
Disliked: This is about Booking.com not the SureStay Hotel. The inability to change the stay when a mistake was made is causing me to never use Booking.com again!!!!
Tasneem Sat, 13 April 2024
Perfect rest stop
Liked: Beds were so comfy slept like a baby
Disliked: Water pressure could have been better however hot water was not an issue
Tasneem Sat, 13 April 2024
Perfect midway
Liked: Beds were soooo comfortable
Disliked: Water pressure could have been better, but hot water was not an issue
Sarah Wed, 10 April 2024
Confusing disaster
Disliked: I was put in a room that had other guests in it. Complete lack of safety. I was confused when I opened a room full of someone else stuff. It was then covered up after I complained to the front desk. I don't think the guests were notified that the hotel has put me in their room.
Randall Sun, 7 April 2024
Will not return in future.
Liked: Location
Disliked: Dingy appearance with pathetic attempt at a breakfast Poor security as balcony door had no latch mechanism nor lockBeing seniors we asked for a first floor room to avoid stairs since there is no elevator. They would not accommodate request even though it was obvious that they were far from sold out Totally overpriced compared to sister Best Western property in Abbotsford we stayed at for only $9.00 more that had pool, hot tub, a far superior breakfast and friendly professional staff.