Superb

Exceptional

Liked: The location was excellent, a new hotel with valet parking in the center . The staff was very kind and helped with everything. Highly recommend. The room was very big

Beautiful hotel in an excellent...

Liked: The employees were so friendly and helpful! Our room had everything we needed. Loved the turn down service. If we ran short on anything, they immediately took care of things. The coffee choices for breakfast were excellent…delicious and hot! I would’ve enjoyed more local breakfast choices. For example instead of bacon, offer prosciutto. And I thought the vegetables offered with the omelettes were odd. One morning we had frozen peas/carrots and another morning it was mashed potatoes. There are so many delicious fresh vegetable options in Italy that I felt that would’ve been more enjoyable. Breakfast was rather pricey.
Disliked: See above.

Very nice Hotel and great...

Liked: Great facilities, room and spa and wonderful staff
Disliked: Kind of pricey

Exceptional

Superb

Liked: Andrea and the front desk team were very helpful and welcoming. Good advice and recommendations. Umbrellas readily available for the unexpected rain. Our room cleaner did a very good job as well. Great location in the centre of Florence. Overall we had a comfortable stay and really enjoyed Hotel Number Nine. We would definitely stay again.
Disliked: Our room was a little too warm at night. Breakfast at euro 35 is quite pricey.

Pefect

Liked: The location is perfect, central but quiet, 3-5 min to any of the Florence landmarks! Really fantastic! The personal is very friendly, polite and professional. The ambience is nice, interiors are amazing. The room was big and qiuet, bed was perfect, the room equipment works properly. Highly recommend to all!

A very pleasant stay very...

Liked: This is an exellent hotel, the staff are friendly and helpfull at all times. the location is just great right in the middle of the city, everything can be reached on foot.The room is of very high standards and very spacious, unfortunatly what let it down was that we had no control of the airconditioning (temperature set by hotel) under the pretext of enviorment protection, somthing which we did't expect at this level.Very clean and decorated to high standards.
Disliked: Lack of tempreture control in the room,

best staff ever

Liked: good locationclean roombest staff