Fairmont Dallas Guest Reviews
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|0.3 miles from Dallas centre|
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Darlene, Edmond Mon, 26 February 2018
Liked: Beautiful experience with hotel staff! Excellent service in taking care of our needs.
Justin P, Abilene, visiting Dos Equis Pavilion Tue, 20 May 2014
Will look for something else next time.
Liked: Nice location.
Disliked: Valet took forever to get my truck to me a couple times. Everything is just to expensive - $7.50 for a bottle of water?
Toni, Snyder, visiting American Airlines Center Sun, 7 July 2013
We had 2 rooms reserved. One room, the air conditioner did not work at all so had to move to another room. The other room we thought the air conditioner was working but after the concert we came back and the room was warm. Lowered temperature to 55 and never got cool. Do not know if I would go back there or not.
Liked: The swimming pool is awesome.
Disliked: Air Conditioner did not work well. The room never cooled off.
Hayley, Dallas Mon, 10 October 2011
Staff was friendly. We would definitely stay here again!
Liked: Very nice room and clean. The lobby is impressive.
Disliked: The house cleaning walked into our room two hours before check out and came in even though we said don't enter.
Delee Sun, 14 October 2018
Exceptional experience at the Fairmont.
Liked: The free upgraded room to the 19th floor.
Disliked: Nothing, the room upgrade was unexpected and provided an exceptional experience.
Anonymous Thu, 11 October 2018
Liked: Location and lobby.
Disliked: Bathroom lighting and did not have a makeup mirror. Shower head needs to be updated.
Verified Hotel Guest Mon, 8 October 2018
Jkw Mon, 8 October 2018
Verified Hotel Guest Wed, 3 October 2018
Liked: The hotel was very pretty and the location was ideal and easily accessible.
Disliked: We asked for a king size bed, we were advised that since we booked through a 3rd party it cannot be accommodated. We asked for a late checkout due to delayed flight, again reminded of the way we booked. Lastly, room service is outrageously expensive!
Breionne Tue, 2 October 2018
Liked: Friendly staff, beautiful view of downtown, and comfortable bed
Disliked: Not enough towels provided the second night of stay
Nakisha Tue, 2 October 2018
I enjoyed my stay
Liked: The staff was very friendly and professional
Verified Hotel Guest Mon, 1 October 2018
Liked: The staff is great, the hotel is clean, and the pool is fantastic. You can walk to to Klyde Warren Park and Dallas Museum of Art.
Disliked: No free internet and valet parking only adds about $50 to the price. Also, our room had a fully stocked fridge with zero room for any of our own leftovers or drinks (if you take out some of their drinks to put in one of yours, you get auto billed)
Jeff Mon, 1 October 2018
Liked: The staff was amazing. Absolutely second to none!
Disliked: Everything was great.
Leonie Sun, 30 September 2018
Liked: Lovely staffGreat location
Disliked: Room smelled of stale smoke when I rang to ask about it they offered to come and spray...?? a regular issue