Fairmont Dallas Guest Reviews
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|0.3 miles from Dallas centre|
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Justin P, Abilene Tue, 20 May 2014
Will look for something else next time.
Liked: Nice location.
Disliked: Valet took forever to get my truck to me a couple times. Everything is just to expensive - $7.50 for a bottle of water?
Toni, Snyder Sun, 7 July 2013
We had 2 rooms reserved. One room, the air conditioner did not work at all so had to move to another room. The other room we thought the air conditioner was working but after the concert we came back and the room was warm. Lowered temperature to 55 and never got cool. Do not know if I would go back there or not.
Liked: The swimming pool is awesome.
Disliked: Air Conditioner did not work well. The room never cooled off.
Hayley, Dallas Mon, 10 October 2011
Staff was friendly. We would definitely stay here again!
Liked: Very nice room and clean. The lobby is impressive.
Disliked: The house cleaning walked into our room two hours before check out and came in even though we said don't enter.
Monty Tue, 17 January 2017
Liked: Wonderful concierge service, friendly and accommodating
Disliked: Paid wifi....seems archaic
Ian Sun, 15 January 2017
Disliked: Had to pay for wifi
Adam Mon, 9 January 2017
Liked: A very comfortable room in a great location. It is midway between uptown and downtown.
Judith Mon, 9 January 2017
Liked: The valet parking attendants and room service staff were excellent but that's about it. We chose the Fairmont for its location and reputation but this one was way below their standards.
Disliked: What the hotel did NOT have: 1. A chair. Photos show a wing chair and ottoman but the only chair in the room was an armless desk chair. 2. Adequate front desk help. When we arrived, the only desk clerk was engaged in a lengthy conversation with two men about room rates. We waited and waited. She did not look up or call anyone. Finally we interrupted and asked the men if we could check in since we were late for a function. The clerk never apologized. We thanked the men profusely. 3. A second coffee mug. Two people, one mug. 'Nuf said. 4. A makeup mirror. The bathroom sink is very deep and there's no other mirror/light combination that make accurately shaving or putting on makeup doable. 5. Free Internet. $15 a night. In 2017. Seriously? We travel an average of 60 nights a year. With the competition in Dallas, we'll never stay here again. Sadly, we'll probably never stay at a Fairmont again.
David Thu, 5 January 2017
Liked: Excellent location in Arts district to many top places to visit..
Disliked: Liked everything!!
Barry Tue, 3 January 2017
Liked: Comfortable bed
Disliked: Not up to typical Fairmont standards. Old hotel and is showing its age. Time for an upgrade! Area of town is not the best...a few blocks from a main bus terminal.
Jasmine Mon, 2 January 2017
Liked: Very soft bed.
Disliked: Lighting was a bit dark.
Sue Mon, 2 January 2017
Liked: As foster parents, we never get away. A night out alone would have been a wonderful gift, but we were given a night at the Fairmont! That won't be easy to beat! The staff treated us like we were celebrities and our 19th floor room would suit one! We came home refreshed and relaxed!
Disliked: I think the only thing that we would've liked to have found was a hot tub. And to have to pay to get Wifi seems extravagant.
Paula Sun, 1 January 2017
Liked: Everything was great!
Disliked: No complaints.
Peter Sun, 1 January 2017
Liked: The resident artist program is awesome. That makes me want to stay at the Fairmount again.