Fairmont Dallas Guest Reviews
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|0.3 miles from Dallas centre|
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Darlene, Edmond Mon, 26 February 2018
Liked: Beautiful experience with hotel staff! Excellent service in taking care of our needs.
Justin P, Abilene, visiting Dos Equis Pavilion Tue, 20 May 2014
Will look for something else next time.
Liked: Nice location.
Disliked: Valet took forever to get my truck to me a couple times. Everything is just to expensive - $7.50 for a bottle of water?
Toni, Snyder, visiting American Airlines Center Sun, 7 July 2013
We had 2 rooms reserved. One room, the air conditioner did not work at all so had to move to another room. The other room we thought the air conditioner was working but after the concert we came back and the room was warm. Lowered temperature to 55 and never got cool. Do not know if I would go back there or not.
Liked: The swimming pool is awesome.
Disliked: Air Conditioner did not work well. The room never cooled off.
Hayley, Dallas Mon, 10 October 2011
Staff was friendly. We would definitely stay here again!
Liked: Very nice room and clean. The lobby is impressive.
Disliked: The house cleaning walked into our room two hours before check out and came in even though we said don't enter.
Richard Mon, 24 June 2019
Disliked: Charging for wifi.
Jewell Sun, 23 June 2019
Excellent will definitely stay here...
Liked: Very friendly staff
Stevenson Sun, 23 June 2019
Liked: We enjoyed the entire experience. Our room was excellent. When I called for room service the staff was very courteous and our order came right away. This truly made our 1st Anniversary a memorable moment. Thank you Fairmont.
Bridgette Sun, 23 June 2019
John Fri, 21 June 2019
Liked: Vary accommodating.
Disliked: I can think of nothing that I did not like.
Mckenzie Wed, 19 June 2019
Not staying here again
Liked: The view from our room
Disliked: The bed was extremely hard I could barely sleep, the room barely cooled off, there was hair all over the walls of the shower, the room had a gross smell, and the price was just not worth any of this. I would?ve expected much better.
Shari Wed, 19 June 2019
Roxanne Tue, 18 June 2019
Liked: Great location. Accommodations clean, upscale, staff helpful and friendly.
Disliked: Could hear street noise even though I was on the 14th floor. Interesting that a siren would echo through the room but I never heard my next door neighbors.
Bryan Thu, 13 June 2019
High end and comfortable stay....
Liked: Fairmont Dallas is luxurious and clean from the moment you drive into the valet. The bath amenities are LeLabo which is a huge plus. Check In/Out and Concierge had great service. Whenever I needed something, the staff was very responsive.
Disliked: Now that the weather has warmed up, the pool area is a big attraction for the guests, HOWEVER, the music surrounding the area was extremely loud. After 12pm, there was even a live DJ with speakers playing all kinds of music. Impossible to take an afternoon nap or get some quiet time. The speakers were so loud you can feel the vibrations against the wall in your room. Very uncomfortable. Not the image I expected from Fairmont.
Graciela Wed, 12 June 2019
Liked: All staff members were polite and extremely helpful.