Baymont by Wyndham Coon Rapids Guest Reviews
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3.0 miles from Coon Rapids centre |
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Michelle B, Grand Forks Mon, 23 April 2012
Liked: Very friendly staff; clean rooms and great restaurants nearby.
Kat, Sartell Mon, 26 March 2012
Would stay here again.
Liked: Clean, staff helpful and responsive; heating/cooling worked!
Disliked: Microwave/fridge not standard in room.
Lynda Tue, 27 September 2022
it served the purpose of...
Liked: location
Disliked: the shower was broken and the pool and hot tub were closed and not mentioned on website.
Namita Tue, 6 September 2022
Not Recommend, misleading
Disliked: Where do I even begin . Entrance was dirty dilapidated, I was like ok maybe room would be better . Literally for 3 nights no one cleaned our room . I couldn’t find anyone on the front desk to even talk to or complain. I will NOT recommend this to anyone unless you’re desperate like we were because we had a family member pass away so we had no choice but to get the available motel in this area . Oh and breakfast was bread and bagels which were hard as a Rock. Bagels had been lying there for the days we were there . Worst is booking.com had them on their website .
Bonnie Mon, 29 August 2022
Disappointing
Liked: Staff was very friendly
Disliked: Hard to believe this was a Wyndham. Food in freezer, floors not vacuumed, lights out, no breakfast to speak of, no milk, whole bldg smelled like smoke. Reaction to smoke smell. TV blasted at full volume upon turning on every time. Windows left open, raining in upon entry to room.Very disappointed
Dale Thu, 25 August 2022
Never again
Liked: Breakfast wasn't served early enough.
Disliked: They are illegally posted, no weapons on premises sign. It violates both MN state law, and US law.
Sierra Sun, 21 August 2022
Poor
Liked: The staff was friendly and tried to accomodate us when we made requests.
Disliked: The pool & spa were not operational, there was a smell of smoke in the lobby for the "smoke-free" property since the staff were smokers, the continental breakfast only had a selection of different breads with toppings each of the days that we checked with only coffee or milk available. Several people arriving later in the week wound up leaving immediately since ther rooms were not clean by their agreed check-in time late in the afternoon with no housekeeping availble to do it immediately.
Michelle Wed, 17 August 2022
Dirty, overcharged after stay and...
Liked: Location was near event. It was walking distance to 2 restaurants. We ate at one and enjoyed a good simple Mexican meal and very good restaurant customer service.
Disliked: Was chided for asking for the room with king bed that I booked and confirmed. Was told my booking was not valid and a “trick” online. I was charged $10 more than I agreed on. I requested zero amenities or extras to validate that charge. Claimed I was okay with first room they gave us— yes, I thought it was the room I booked. There was no way of knowing until after we opened the room door that it was not what we confirmed. In 2nd room, sheets were dirty and stained with some type of 3D substance. Shampoo bottle gel was not sealed and half full. Staff were rude to other event attendees who asked for basic things like at least 1 shampoo in the room, room keys that functioned, water not spraying at them from under vanity. One room stunk like pot and the attendees could not stay in it. We returned from the event and staff demanded to know why other event people had not checked in yet…was borderline hostile to us— how should we know?? 😳 I’ve done a lot of traveling and basic cleanliness and genuine manners matter. So does the ability to close curtains/drapes on the main level facing parking lot. Or at least not have a commercial yard light shining into room from grass. Not a good experience. Beware. Stay at nearby Comfort Inn instead.
Tom Mon, 15 August 2022
Disappointing
Disliked: Water was running from toilet
Pat Fri, 12 August 2022
we will stay there again
Liked: easy to get to and nice people. A little bit older building but very clean
Luisa Thu, 4 August 2022
Exceptional
Therese Thu, 4 August 2022
Disappointing
Liked: Staff was friendly, changed our room after checking into a dirty room. Second room was just as bad, and she understood our desire to leave and refunded our money.
Disliked: Dirty, stains on sheets, fixtures in bathroom tub coming off, kids killed 4 spiders when we checked in, room was strongly musty, carpet damp, and smelled strongly of cigarette smoke.Pool was closed down, and appeared to have been for quite some time, but not noted on hotel advertising