Fairfield Inn & Suites by Marriott Muskegon Norton Shores Guest Reviews
Write a review
6.3 miles from Muskegon centre |
Write a review
Arlaine Fri, 5 April 2024
Superb
Liked: The girls were hoping for waffles
Disliked: I came with my granddaughters for spring break, they had a great time swimming. Coffee bar and cookies were a nice surprise. Clean room , loved the body wash and hair product in the shower, Very convenient,
Rossana Tue, 19 March 2024
In general, the hotel is...
Liked: Breakfast was good. I did like it as well as to have tea at any moment. The cookies offered at the front desk are absolutely delicious!
Disliked: I didn't like that the hotel charged the reservation to my credit card. I had already explained that I'd pay in cash in advance when making the reservation. This notice is also included at the moment of the reservation. They could have received the money at the entrance of my stay. They didn't accept my request. In the end, when I asked them to discharge the card so I'd pay all in cash, the desk employee didn't know how to do that. She had to call someone from the hotel to ask for help. I still don't know if the cancellation was successfully done or not. I tried to call the bank in Brazil, but they couldn't see the transaction, yet. So.. if you can talk to the hotel, please make sure they discharged the amount paid in the credit card.
Verified Hotel Guest Mon, 4 March 2024
Liked: Motel was clean convenient friendly no complaints whatsoever great view quiet room
Disliked: The only thing I didn't like is breakfast was at 7:00 and we had to be to work at 7:00 but it was a Saturday
Keenan Sat, 2 March 2024
Exceptional
Washington Thu, 29 February 2024
Horrible experience
Liked: The room was ok but not up to par
Disliked: The staff was racist and I was put out of my room within 5 hours of being there after I paid 590$ for 2 nights I was put out of my room on my birthday!!
Terry Mon, 26 February 2024
Quick stay. Good Location ....
Disliked: The hotel rooms are very dated.Bathtub needs a very thorough cleaning.
Mary Mon, 29 January 2024
Liked: Close to everything!
Disliked: Need to update the room keys
Ashley Thu, 18 January 2024
Exceptional
Danielle Tue, 16 January 2024
Liked: Clean and quiet
Disliked: No
Rachel Fri, 12 January 2024
Liked: Comfortable bed and I love the location.
Disliked: The breakfast is always the same food.