Extended Studio Hotel Suites - Los Angeles - San Dimas

I checked out after checking...

Liked: Gross disgusting room
Disliked: Not clean and dirty not enough staff

Disappointing

Disliked: no hot water

Passable

Disliked: Cigarette smell all over the place

Forgotten pillow

Disliked: When we checked out my husband forgot his pillow. I called the hotel the next day and asked if they had it. The man said they hold stuff for 2 days and when I asked about the pillow he informed me that they had already threw it away.

Where's my coffee?

Liked: Close proximity to restaurants
Disliked: No coffee on premises whatsoever. Had to go offside to get coffee.Had to program tv in order for remote control to work.Room stunk really badly. Smelled like a smoking room.Very dim lights in bathroom.

Passable

Liked: Close proximity to work event
Disliked: People actually living in the facilityTenants smoking in the no smoking area outsideExtra towels not brought to the room when the hospitality woman asked if we requiredSeemed to be a homeless hang out

They canceled my room and...

Disliked: Zero

Unacceptable

Liked: Not sure
Disliked: The cleanliness wasn't satisfactory the bathroom smelled like urine the tub look like it wasn't clean the carpet wasn't clean the bed was small by a big queen size

Bad