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Extended Stay America Suites - Richmond - Hilltop Mall eef - (855) 329-0862
Extended Stay America Suites - Richmond - Hilltop Mall, 3170 Garrity Way, San Pablo, CA -(855) 329-0862
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BOOK ONLINE OR CALL - (855) 329-0862
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (529 Ratings)
2.3 miles from San Pablo centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
This Extended Stay America - Richmond - Hilltop Mall is located in Richmond and especially designed for longer stays with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stove-top a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars muffins hot cereal coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Rosie the Riveter Home Front Six Flags Discovery Kingdom and Fisherman's Wharf.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Richmond - Hilltop Mall Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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3.5

Good - 3.5 out of 5

Renre Sat, 20 April 2024

It was ok ..!

Disliked: The hallway smells like smoke cigarettes and weed and I thought that was a non-smoking facility. Hopefully they can do better. I didn’t see any security around there. I think that’s needed as well.

0.5

Poor - 0.5 out of 5

Michelle Fri, 19 April 2024

Don't care about guests

Liked: Nothing
Disliked: Horrible experience . I made a reservation, paid for it, got a confirmation, and then after a long trip (and ready to go to bed) was told there were no rooms. Had to waste time trying to find another room somewhere else while I was exhausted, pay for another Uber, and days later still fighting for a refund.

3.5

Good - 3.5 out of 5

King Thu, 11 April 2024

Good

Liked: Refrigerator in the room. Still wish you had a ice machine for the guests. We had the room at the end of the hall on the top floor-Quiet. Security walking around the parking lot. Breakfast-muffins!
Disliked: There was no shampoo, hair conditioner and body wash in the bathroom. Who would bother to ask front desk for them after settled in the room? Only offer one plastic cup in the room! Found a live silverfish on the bathroom floor.

3

Pleasant - 3.0 out of 5

Audrey Tue, 9 April 2024

This guest did not leave comments about this hotel.

2.5

Fair - 2.5 out of 5

Dona Fri, 5 April 2024

Fair

Liked: Conveniente, close to stores and restaurants
Disliked: Customer service, I spend 30 minutes waiting for someone ti take care of my check in, bathroom was dirty

3

Pleasant - 3.0 out of 5

Susan Thu, 4 April 2024

Nice people & surroundings; lousy...

Liked: Friendly, helpful, lovely Great coffee
Disliked: Bed too low & too soft, pillows too soft, chair impossible to get out of, noisy toilet, if I wanted heat I had to listen to the loud, annoying fan because it wouldn’t turn off, when fan first turned on I got cold air blowing out at least 2-3 minutes until it got warm, generally a very uncomfortable room

0.5

Poor - 0.5 out of 5

Maricela Sun, 24 March 2024

Bad

5

Exceptional - 5.0 out of 5

Redmon Fri, 22 March 2024

Exceptional

Liked: The staff was great 👍 I had a small problem and they took care of it and I appreciate it I had left my phone charger at home so the manager helped me out and gave me a phone charger which I thought was very very sweet and the front desk lady was just as fantastic as he was I forgot their names but if you look up the time I was there then you'll know the names supposed to get a free lunch give it to them
Disliked: Quiet

5

Exceptional - 5.0 out of 5

Garcia Thu, 21 March 2024

Comfortable

Liked: Everything was great no complaints.

3.5

Good - 3.5 out of 5

Ricardo Thu, 14 March 2024

Good

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Extended Stay America Suites - Richmond - Hilltop Mall 3170 Garrity Way, San Pablo, CA