Extended Stay America Premier Suites - San Jose - Airport

Exceptional

Superb

Liked: Room was great. Complementary breakfast was okay.
Disliked: Could have more variety of breakfast items especially different types of tea.

Everything else was good

Liked: The pool wasnt open for the first part of my stay and I was told it would be closed for another week yet it opened the next day

Bad

Liked: Nothing
Disliked: How the staff don't tell you that you l

Pleasant

Liked: Rooms were average, beds were kind of hard. Had to ask to be moved rooms bc it smelled really bad like cigarette after having requesting a non smoke room previously. Almost the entire hotel smells like cigarettes or some odor not too pleasant, only place that didn't smell was the check in lobby. You have to request pots/pans and dishes as they aren't in the room like other hotels leave for you. Anything you need or want you have to go dowstairs to the lobby and pick up yourself. Breakfast is only coffe, tea, oatmeal, & muffins.
Disliked: Service & funky odor throughout hotel especially in the elevator and stairs.

Very good

Good

My favorite place to stay

Liked: Everything was wonderful as usual
Disliked: I loved everything

Exceptional