Extended Stay America Suites - Jacksonville - Lenoir Avenue East Guest Reviews
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8.7 miles from Jacksonville centre |
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George Sun, 21 April 2024
Exceptional
Sara Fri, 19 April 2024
Passable
Sara Fri, 19 April 2024
Passable
Karina Wed, 17 April 2024
The facility was itself was...
Liked: It was quiet.
Disliked: It was dirty, there was roaches, and the staff didn’t clean the bed properly as well as horrible customer service.
Windspirit Sat, 6 April 2024
Terrible service, dirty, no breakfast
Liked: They dud not have breakfast almost the entire month and half i stayed. Told us we had to leave when a homeless man we uad in to eat and take a nap. He was there like and hour. She said hes been around after that and hes other responsibility.
Disliked: They were in my and my spouses personal business, rude amd NEVER cleaned our room or even asked.
Verified Hotel Guest Thu, 28 March 2024
Liked: Nothing.
Disliked: I had to leave. When I checked in after I reserved the hotel half a year ago, they gave me a queen bed instead of two beds. I open the door and there is a roach crawling from out behind the tv stand. I asked for a refund and they refused.
Mcelhaney Thu, 28 March 2024
Bad
Liked: Nothing
Brian Thu, 21 March 2024
Pleasant
Marianne Wed, 20 March 2024
I am now not likely...
Liked: I saw no offered breakfast, only 2 pots of coffee. Staff was friendly.
Disliked: This was possibly one of the least clean hotels in have ever stayed at. The first room I was assigned was in such poor condition I requested a different room. Floors in both were sticky. The smell on the third floor permeated the room I was in. In fact to exit the elevator & simply walk down the hall you needed to cover your nose the smell was so strong. I would not ever stay at this location again.
Wendy Tue, 12 March 2024
Liked: The appliances are outdated but that was expressed in the beginning the young lady that checked us in was very good and sweet as well as honest. The location is in a great area and walking distance to eateries But good pricing
Disliked: The rooms can use an upgrade