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Embassy Suites by Hilton Auburn Hills eeef - (855) 208-4301
Embassy Suites by Hilton Auburn Hills, 2300 Featherstone Road, Auburn Hills, MI -(855) 208-4301
Area: Auburn Hills - Pontiac
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BOOK ONLINE OR CALL - (855) 208-4301
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (487 Ratings)
3.3 miles from Auburn Hills centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Located in Auburn Hills Michigan this hotel offers on-site dining at the Great American Grill and free high-speed internet access. Meadowbrook Theater and Oakland University are minutes from the hotel. Every suite at the Hilton Suites Auburn Hills features a flat-screen LCD TV with in-room movies and video games. The suites also include an iPod docking station and a work desk. A coffee maker a microwave and a mini-refrigerator are also available in each suite. The Auburn Hills Hilton Suites includes an on-site fitness center and an airline desk. A gift shop and baggage storage are available at the hotel. The hotel also offers dry cleaning and laundry service (off-site) on the weekends. The Palace of Auburn Hills is a short drive from the Hilton Suites Auburn Hills. The DTE Energy Music Theater and downtown Rochester are also within driving distance of the hotel.

Check-in time: 04:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Breakfast
` Free Parking
` Pets Allowed
` Restaurant
` Garden
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` indoor pool
` shuttle service
` vending machine
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Convenience Store
` gift/souvenir shop
` taxi service
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Embassy Suites by Hilton Auburn Hills Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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5

Exceptional - 5 out of 5

Richard Thu, 1 December 2022

Exceptional

2

Disappointing - 2 out of 5

Tina Mon, 28 November 2022

The only redeeming quality was...

Liked: After the way overpriced and inedible room service we received, there was absolutely no way we were going to eat there again.
Disliked: Elevators were broke, people trapped for an hour, the food was overpriced and inedible. Pool area was overcrowded and filthy. Obvious signs of neglect and no maintenance.

2

Disappointing - 2 out of 5

Janet Mon, 28 November 2022

Disappointed

Liked: Breakfast was excellent
Disliked: Room lights didn't work. Room was hot and hvac didn't seem to adjust. Tile was falling off/missing in bathroom. Bed was hard. Large stain on carpet. No blow dryer. No carts to get luggage to your room. Only one of 2 elevators worked. At over $200 for one night, I expected more

1.5

Poor - 1.5 out of 5

Tammy Sun, 27 November 2022

Very disappointed

Liked: It was welcoming and inviting. Although the hotel was under staffed the few employees remained friendly and helpful.
Disliked: We requested a wake up call that we did not receive.Our initial room was beautiful but the pull out couch was broken and had no mattress in it. We were a party of 3 and required the pull out. The room we were transferred to had a broken fridge and was not fully supplied with linens and towels. The pool facilities were not being maintained due to staff shortage so we did not use the pool/jacuzzi. They had one waiter to work the entire bar, restaurant and one kitchen staff. We did not have dinner on the premises nor were we able to enjoy the happy hour cocktails that were included in our stay. The worst event happened during the breakfast /dining room when a family were obviously not well continued to dine while their young boy had vomited on the floor and was laying across the bench seat trying to sleep. Their daughter was seated and had her head on the table because she was not well. The parents threw napkins on the vomit and they continued to finish eating their breakfast. The maintenance staff swept it up with a broom and did a quick wipe of the floor. When the family left the staff did not properly sanitize and clean that table, bench seat or mop that floor. That area should have been partitioned off and labelled as not available. A young family with a new baby and toddler sat at that table and had no idea that they were subject to a possible contagious sickness . Absolutely not acceptable especially in these pandemic times.

4.5

Wonderful - 4.5 out of 5

Victoria Mon, 21 November 2022

Superb

5

Exceptional - 5 out of 5

Michele Sat, 19 November 2022

friendly staff beautiful room and...

Liked: the property was very clean and elegant
Disliked: can?t say anything bad

5

Exceptional - 5 out of 5

Stanley Wed, 16 November 2022

Exceptional

0.5

Poor - 0.5 out of 5

Luiza Mon, 14 November 2022

Worst hotel stay

Liked: Location was off the highway
Disliked: Super loud at night with groups of teens/preteens running the hall and knocking on doors and running away. I had to complain 6 times and the hotel management didn't do much to stop it until I confronted their parents and threatened not call the police instead. Also the hotel bar is super loud and because of their open center core it is hard to sleep. There was tile falling off in the bathroom and brown stains on the bathroom carpet.

3

Pleasant - 3 out of 5

Rob Mon, 14 November 2022

Pleasant

5

Exceptional - 5 out of 5

Linda Mon, 14 November 2022

Exceptional

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Embassy Suites by Hilton Auburn Hills 2300 Featherstone Road, Auburn Hills, MI