DoubleTree By Hilton Guest Suites Lexington Guest Reviews
Write a review
1.9 miles from Lexington centre |
Write a review
Slabaugh Wed, 13 March 2024
Exceptional
Liked: The stay was perfect. The place Under renovation but where they don't find anything out of anybody working. While we were there, but it was exactly what we were looking for a comfortable bed. And a jetted bathtub for relaxing the muscles very worth it
Tiffany Tue, 27 February 2024
Not impressed!
Liked: The staff was very accommodating, the cookies were good too. The atmosphere was very relaxing as well as the ambience as you entered the hotel.
Disliked: Tiffany United States4.0Disliked · The fact that the features were far from accurate! There was no balcony view in the room that I booked, the water in the shower was hardly even lukewarm, (and this was in a renovated room), and there were no robes (when I asked about the robes, the employee laughed and said that they had never offered that service before), there was not a breakfast buffet, and we were not made aware, after paying for an inclusive breakfast, that we could order off of the menu. I was extremely disappointed, seeing as the reason why I chose Double Tree, was for all of the extra amenities. While dining at the restaurant, there was a gentleman there who was loud and obnoxious, and obviously over-served an abundance of alcohol, which made my experience there a little unbearable. I was in the middle of time-sensitive assignments, and this was quite unacceptable for the price I paid! Also, went to get ice and something to snack on from the Ice/Vending room, very dirty, with holes in the wall and in the base of the wall, and there was no vending machine around! It was late and I was, again, trying to get work done and did not want to go all the way to the lobby. Lazy on my part, yes, but an inconvenience to a guest as well.
Debbie Fri, 23 February 2024
Great place to stop on...
Liked: Wonderful staff nice room
Pierre Sat, 17 February 2024
Great stay for time I...
Liked: Environment was great
Disliked: Nothing it was a great 2 days
Christopher Mon, 5 February 2024
Under contruction shouldn’t be open
Liked: Location
Disliked: There was no hot water in the shower so they switched rooms ,,, room faced atrium which was dark and you could tell if it was day or night
Chris Sat, 27 January 2024
Superb
Jessica Tue, 16 January 2024
Liked: Nice and friendly staff, pretty hotel
Disliked: The room had a very weird smell. Im not sure what it was but it was noticeable immediately upon entering and remained the entire time. It smelled like mildew and like it was coming from the sink or plumbing. Thankfully we were only in the room to sleep.
Anonymous Thu, 4 January 2024
Superb
James Sat, 30 December 2023
Exceptional
Verified Hotel Guest Tue, 26 December 2023
Liked: Location and price were both very good.
Disliked: Disinterested/aloof staff. Weird smells throughout building. Room not very clean, especially the hair-covered bathroom.