DoubleTree By Hilton Guest Suites & Conf. Center Chicago Downers Grove

Exceptional

Exceptional

It was a great location...

Liked: Did not eat breakfast on site. Location was great. I was only several minutes away from my event
Disliked: Everything was good except for the shower needed a wall handle to step out of it, Someone with ad balance could slip and fall

For the most part when...

Liked: This property was very cozy and comfortable,the location was great.
Disliked: I had to switch rooms because unfortunately house keeping didn’t make sure the room was cleaned. As we prepared for bed I opened the let out bed for my son and omg it was filthy as hell, it looked to be food, pet hair and poop inside of there( it may not been poop but it was brown stains like it was) I contacted the front desk and the staff was just so nonchalant and didn’t show any concern. We were switched to another room and complimentary breakfast that was horrible. I’m definitely never staying here again.

Exceptional

Check in was easy, no...

Liked: There wasn't a breakfast, there was a restaurant but we didn't go to it
Disliked: I didn't like how the shower worked, it took me a little bit to figure out how it worked,as i had to turn the knob the right way and the water pressure was kinda hard

Staff was polite & courtesy

Liked: Clean
Disliked: Not enough parking space

Superb

Beautiful And Quiet Stay.

Liked: Very Clean, Very Professional, And All In All Just A Beautiful Stay.
Disliked: N/A