DoubleTree By Hilton Hotel New Orleans

Great service.

Liked: Everything.
Disliked: None.

All employees were so nice and helpful. and the warm chocolate cookies were so good.

Liked: Convenient to the Fillmore and the city.
Disliked: None.

Very good

Enjoyed our stay, thanks.

Liked: Location
Disliked: Swimming pool out of service which was a shame and not expected.

Pleasure

Liked: N/A
Disliked: N/A

Fine

Liked: Bed was comfortable and linen was crisp and clean. Bathroom was clean and shower had good power. The daybed was very nice.
Disliked: Breakfast was uninspiring. Very limited buffet and few healthy choices. Same every day.

Bad

Disliked: We booked a King room, and it was clearly available at the time of booking. However, when we arrived to check in and went to our room, we were shocked to find it was a double Queen room instead. We immediately went back to the check-in desk to explain the situation, but all they said was that the King room was no longer available and offered only a simple "sorry." If the King room wasn’t actually available, why were we allowed to book it in the first place? This experience was extremely frustrating and disappointing

Exceptional

Superb

Liked: It was in a great location.
Disliked: N/A

Great staff. Ready to help

Liked: Wrong city for breakfast

It was only okay

Liked: The location is great! Close to everything!
Disliked: The hotel need to be updated! The vents where dirty the bathroom did not have vents! The furniture is very old looking.