Major management involvement needed to compete with good LA hotels. Will not go there again.

Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.

Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.

Liked: Clean room.
Disliked: Parking.

Disappointing

Liked: Friendly staff

Disliked: Wifi left much to be desired, slow and weak signal in my room would drop connection or be unable to connect

Liked: The location was perfect, easy access to the downtown area.

Liked: Location Ran out of room in lower section. The toilet paper holder broke when i rolled paper out. Poor service, poor condition room. Just loved the location and view.
Disliked: We arrived and the employee in valet stared at us without offering help. When my husband asked him, do you work here? He looks at his badge with attitude. Front desk attendant wasnt friendly or helpful. We wanted to add a 2nd night, he said do online.

Liked: Location! Convenient access to many attractions.

Liked: Near Music Center
Disliked: $10 for internet $35 parking room run down peeling wall paper dirty floor boards chipped door

Liked: The location
Disliked: The parking is over priced

Liked: Beds , really good food room serv
Disliked: No