DoubleTree By Hilton Los Angeles Downtown Guest Reviews
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|0.1 miles from Los Angeles centre|
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Mel K, San Diego Mon, 11 April 2016
Major management involvement needed to compete with good LA hotels. Will not go there again.
Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.
Miran S, Los Angeles, visiting Exchange Los Angeles Sat, 3 January 2015
Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.
Liked: Clean room.
Otis Sat, 18 May 2019
Peter Wed, 15 May 2019
Liked: Located in downtown
Disliked: Hotel already old
John Tue, 14 May 2019
Raj Tue, 7 May 2019
Liked: Staff are very friendlyUnlimited cookies at the front deskFancy lobby and stylish barValet and uber pick up points
Disliked: The bathrooms are very average, with basic decor.Basic shower with little pressureOur original bathroom had stains and was poorly cleaned, I told the staff and they changed my room Considering how I have stayed at Doubletree in London and other branches this was very average at most when it comes to the rooms
Ross Tue, 7 May 2019
Liked: The Valet and front desk staff were excellent.
Disliked: The value for the room. I was just a little late booking and the room price tripled. The drain was clogged which makes for a very unpleasant shower after a day of travel and walking. The linens were old and hard. I was very disappointed in this hotel especially, for the cost.
Dimuthu Sat, 4 May 2019
Rolando Thu, 2 May 2019
Over priced for what you...
Liked: Expensive for no amenities.
Disliked: Bed was comfy
Erika Thu, 2 May 2019
Shariful Tue, 30 April 2019
The staffs should be aware...
Disliked: The hotel staffs are not up to date regarding booking.com reservation. Their attitude like they are not interested in reservation from booking.com
Clinton Mon, 29 April 2019
Maybe another time
Liked: No follow up was made with the concerns brought to the attention of management. Yet I?m still waiting a reply.
Disliked: The lack of concern to follow through on the situation noted