Major management involvement needed to compete with good LA hotels. Will not go there again.

Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.

Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.

Liked: Clean room.
Disliked: Parking.

Liked: Helpful staff and comfy beds.
Disliked: Charged for literally everything -- from WiFi to parking.

Liked: Locatioon
Disliked: Cost of overnight parking

Liked: Friendly staff

Liked: Accomodating staff
Disliked: No

Liked: The location was perfect, easy access to the downtown area.

Liked: The rooms were very clean and spacious and the staff was extremely helpful and responsive.
Disliked: It would have been great if the wifi was complementary.

Liked: easy check in. low key. service-oriented.

Liked: Location! Convenient access to many attractions.

Liked: Near Music Center
Disliked: $10 for internet $35 parking room run down peeling wall paper dirty floor boards chipped door