Major management involvement needed to compete with good LA hotels. Will not go there again.

Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.

Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.

Liked: Clean room.
Disliked: Parking.

Exceptional

Very good

Liked: Safe neighborhood. Good fo walking.
Disliked: Hotel parking is too high.$37 to park yourself in the garage is stupid.

Enjoyable Staycation for Valentine's Day...

Liked: It was a spacious corner room with privacy.... great for a romantic evening, Valentine's Day!
Disliked: Such Dirty windows... inhibit nice view in the room. It was on the 15th floor so the view would have been amazing if it was clean and clear.

Passable

Liked: front desk attendants were courteous.
Disliked: Mattress, room service food. the location area is horrible

Pleasant

Good

I would stay here again...

Liked: I have stayed here in the past and location is prime. The rooms are big and spacious.
Disliked: I called the previous day before my stay and spoke the front desk. I asked if I could check in early where they responded with a YES. I showed up on the day of my arrival and was not able to check in till 3pm. Once checked into the room I realized the fridge did not work. I called downstairs to notify them and they mentioned they had no other suites available and that they would send someone over to check the fridge. No one ever came up and never got any updates.

Very good

Disliked: Location. Near skidrow

Exceptional