Major management involvement needed to compete with good LA hotels. Will not go there again.

Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.

Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.

Liked: Clean room.
Disliked: Parking.

Good

Good

Liked: Located in downtown
Disliked: Hotel already old

Fabulous

Pleasant

Liked: Staff are very friendlyUnlimited cookies at the front deskFancy lobby and stylish barValet and uber pick up points
Disliked: The bathrooms are very average, with basic decor.Basic shower with little pressureOur original bathroom had stains and was poorly cleaned, I told the staff and they changed my room Considering how I have stayed at Doubletree in London and other branches this was very average at most when it comes to the rooms

Very disappointing.

Liked: The Valet and front desk staff were excellent.
Disliked: The value for the room. I was just a little late booking and the room price tripled. The drain was clogged which makes for a very unpleasant shower after a day of travel and walking. The linens were old and hard. I was very disappointed in this hotel especially, for the cost.

Exceptional

Over priced for what you...

Liked: Expensive for no amenities.
Disliked: Bed was comfy

Superb

The staffs should be aware...

Liked: Hospitality
Disliked: The hotel staffs are not up to date regarding booking.com reservation. Their attitude like they are not interested in reservation from booking.com