DoubleTree By Hilton Los Angeles Downtown

Major management involvement needed to compete with good LA hotels. Will not go there again.

Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.

Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.

Liked: Clean room.
Disliked: Parking.

Very poor

Liked: I love this property. I had my wedding on this property, and stay at least once a year.
Disliked: Hopefully this is a one off, but the AC in my room was not working. We called facilities, and they came to try to fix it. It seemed initially that they did, but my room still was not cooling

Good

Liked: Everything was pretty good except one thing
Disliked: Slow internet connection

Pleasant

Location....Location...Location!

Liked: Location and staff are the best. Staff was very accommodating.
Disliked: There are several updates that need to be made. The rooms are a great size but there is so much wasted space because of outdated cabinets in the living area, which serve no purpose. TVs should be mounted on the wall. Very small refrigerator...that was ridiculous. The sleeper sofa was uncomfortable. Ice machine was located only on 2 floors of the hotel. Ceiling above the shower was damaged. Popcorn ceilings were throughout our room, the restaurant was at the back of the hotel. Guests would not know there was a restaurant unless they asked. With the huge lobby at the front, the restaurant should be at the front. There is a bar near the lobby, so why not have the restaurant at the front with the bar inside the restaurant? The layout and configuration of the hotel is disjointed. The best attributes of the hotel are the staff and location!

Superb

Nice hotel, easy access by...

Liked: Onsite restaurant and bar. Easy walk to lots of things
Disliked: Not a great area for walking at night time

Nice

Liked: Nice

Exceptional

Good hotel, centrally placed, excellent...

Liked: Big and spacious room, nice beds , water and coffee offered, good service, small market to grab to eat.
Disliked: Bathroom curtain,bathtub , lots of homeless around the hotel