DoubleTree By Hilton Houston Greenway Plaza

Had a great stay at the Doubletree. Our room was quite, very clean and comfortable! The food in the restaurant was very good and everyone was very helpful.

I loved the scenery at DoubleTree. All in all it was just a unique, beautiful place to stay and relax before our competition. I definitely would love to stay again. Great hotel!

This was a wonderful place to stay. I had very pleasant interactions with the staff and was very pleased with everything.

Liked: Very clean; very friendly; very attentive.

Liked: The staff was really nice; the room was exactly what I was looking for. Nothing but positive things to say about the DoubleTree. I will definitely stay here again. Plus the cookies were really goood!
Disliked: Nothing negative.

Exceptional

Liked: Price, receptionist, present: cookie, room and view, silence, breakfast.
Disliked: The faucet in the bathroom is leaking

Passable

Liked: I love the customer service and the comfort of the bed
Disliked: I didn’t like the locations and paying for parking I’m also used to having free breakfast being a Hilton member but no breakfast was20 dollars a person . I probably never stay there again just a little to rich for my blood ,and it’s an older hotel just gave me weird vibes!

Superb

Very good

Absolute Nightmare! DO NOT STAY...

Liked: NOTHING.
Disliked: BEWARE of this hotel. My fiancé and I had a nightmare of a stay. Not even two hours into our one night stay, we turned on the TV and noticed that the screen was partially broken, so my fiancé went downstairs to report the issue and see if we could switch rooms. After moving rooms, we were called by a receptionist who accused us of the damage and told us that they would be charging us $900 DOLLARS for TV damage that we did NOT do!! We were in total shock as we were just trying to relax and enjoy our stay.When we asked to speak with a manager, we were told there were none on site, and we are still dealing with this horrible situation days after our stay. STAY FAR AWAY from this hotel unless you want to be scammed and forced to pay for damages their staff failed to see before checking in.I have never had a worse experience in my life and would NEVER recommend that a person stay here.

Very poor

Liked: It was clean enough.
Disliked: Noisy, rude staff, dim lights, hard to navigate parking and hotel

Bad

Liked: The staff
Disliked: Hot tub was advertised but no hot tub

Very good

Liked: Overall, check-in experience was quick/easy and the staff were very nice
Disliked: Mattress was hard, and the shower didn’t really didn’t get hot.

Passable