DoubleTree By Hilton Hotel Austin Guest Reviews
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4.7 miles from Austin centre |
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Rachel Fri, 26 April 2024
I would stay again.
Liked: Clean, comfortable, everyone was nice and helpful
Disliked: A little noisy and the parking garage is low gave me a little anxiety
Robert Thu, 25 April 2024
Very good
Disliked: Only two luggage carts and not being available when checking out
Prieto Thu, 25 April 2024
Passable
Brittany Thu, 25 April 2024
Very nice and elegant hotel!...
Disliked: The service at breakfast on the first day . We had to contact the manager a couple of times regarding a certain breakfast staff member being very racist n discriminating. On the second day MaryEllen was a perfect angel and a blessing !.
Jim Wed, 24 April 2024
Very good
Liked: Staff very friendly and helpful
Disliked: Don’t tack on additional pricing, just add to room rate up front
Melanie Tue, 23 April 2024
Superb
Melissa Sun, 21 April 2024
Passable
Disliked: Toilet didn’t flush and the thermostat didn’t work either .
Myriam Thu, 18 April 2024
Liked: Area
Disliked: Coffee pot was dirty
Cortlandt Wed, 17 April 2024
A nice place to stay;...
Liked: Location was great; We were pretty close to our destination and the Captiol building.
Disliked: Everything was excellent, no complaints.
Katherine Wed, 17 April 2024
Pleasantly surprised by this chain...
Liked: The rooms were comfortable and well furnished. The direct access to the central courtyard was a nice addition. The design of the hotel with the arches made it feel less like a generic chain and more like an upscale boutique stay. The lobby was nicely laid out and I appreciated that there was a bar and restaurant, especially since the hotel was not really in a walkable part of the city (though there are places a short drive away). The pool and hot tub aren't super big, but they're nice to have (especially in the summer, I'm sure). All in all, I was pleasantly surprised by the hotel and would stay here again!
Disliked: The inner courtyard was under construction while we were there which was a bit of a bummer, but improvements have to be done sometime I suppose! It looked like they were putting down new tile pavers, preparing to add more landscaping, and possibly a water feature. I'm sure it will be nice when it's completed and feel like a bit of an oasis in the center of the hotel.