DoubleTree by Hilton Boston-Andover

Overall it was great for a one night stay. Room was clean, food was good, and the staff were very friendly!

Liked: Very close to the J. Everett Collins Center where I was seeing a show. Dinner was great; food was delicious! Breakfast buffet was also very good. It was nice that breakfast started at 7 a.m. Staff were very friendly and helpful!
Disliked: The bed was not very comfortable and our room was a bit chilly even when the temperature was turned up.

Value

Exceptional

Passable

Disliked: The hallway to the pool was under construction forcing us to go out into the snow all the way around the building to go swimming.

Exceptional

Passable

Adequate

Liked: The breakfast and space was great
Disliked: All the kids in the pool and the Unprofessionalism with one of the receptionist

Exceptional

Exceptional

Lots of potential, but not...

Liked: The room was the best part of the stay. It was clean and comfortable. Everything else was mediocre at best. There was only one bartender in the restaurant for dinner, leaving him to tend to the bar and all of the tables. Needless to say, we waited a ridiculously long time for service. My 12-year-old daughter ordered the shrimp scampi and it had so many red pepper flakes in it, it was so spicy I couldn't even it. So she didn't eat dinner. My white wine was served warm. When we went to the pool we had to go around the outside of the building because they are renovating. It was so confusing we had to be walked there by a staff member. While we were outside trying to find a pool we tried to go in one of the doors and it was wide open. The whole hallway was under construction and the door was wide open, so anyone off the street could walk in. The pool area was swarmed with people who possibly live at the location. Small children filled the hot tub until it closed at 10:00, so I wouldn't go in. Overall, lots of potential here, but not up to Hilton standards.