This hotel has not kept up with maintenance issues, and they seem to be short staffed. Although the staff was friendly. We noticed issues with slow drains when we arrived and poor toilet flow, and ended up having to plunge our toilet for an hour the next morning because we didn't want housekeeping to have to deal with it. Damage to walls in bathroom that was poorly patched, and wax seal of toilet was showing. Maintenance and repairs are needed. I was disappointed based on others reviews I had read.

Liked: Location; close to downtown.
Disliked: Dirty; toilet and drain issues; loud A/C unit.

Exceptional

Liked: Comfy beds, decent breakfast. I had to add on one night and they help without any issues.
Disliked: Room wasn't the cleanest

Short stay in Missoula

Liked: Friendly staff and Hotel in a great location.Will be back.
Disliked: Nothing.

Passable

Disliked: No wifi access

i would come again and...

Liked: pet friendly
Disliked: no chairs to sit in just beds

Exceptional

BILLINGS WEST LADY BEARS

Liked: Front desk staff and the breakfast cook.
Disliked: crying baby all night early morning on friday

We enjoyed the studio but...

Liked: the studio was comfortable and the breakfast was terrific!
Disliked: the bathrooms was too small and we never got housekeeping services.

Exceptional

A tolerable nights stay in...

Liked: The bed was comfortable and the room was spacious.
Disliked: First impressions are often lasting ones. When we entered the hotel lobby the floors were filthy. It is winter and dirt, salt etc will accumulate on a linoleum floor but this entire entrance way and dining area looked like it hadn't been mopped for a number of days.As we were leaving the next day, the floor still hadn't been cleaned. I have stayed in many Days Inns over the years but as mentioned, this appearance was a complete "turn off." The closet doors(2) exposing the mops, etc were left open the entire time we were there( only one day), but People don't like to see dirty cleaning closet doors left open to the public's view. The breakfast area needed some TLC. It was just not up to a proper appearance and cleanliness standard.