Crowne Plaza Houston Med Ctr-Galleria Area

Disappointing. But it has potential.

Liked: The suite was spacious and the king bed was comfortable. Free wi-fi.Easy, attached, covered parking, competitive pricing.In walking distance of Levy Park, and Hearsay restaurant. Also can walk to Dessert Gallery bakery.
Disliked: Housekeeping was a problem. There was no shower gel at all, and we ran out of toilet paper. In spite of requests for these, we did not ever get additional TP. We had to purchase some at CVS. We also asked for more regular coffee pods, but were only given additional decaf. When towels were replaced, no replacement bathmat was given. Either the hotel lacked supplies, or staff was not trained, or both. Or perhaps they were understaffed. Hard to know. The breakfast buffet at $24 was overpriced, and we had to ask for a smaller option. Only went onceVery close to highway, so could hear traffic noise.Could use more lighting in the living room.

Have stayed there several times...

Disliked: Location

Bad

Liked: Proximity to downtown
Disliked: The property is full of mold and smells really bad. Easily the worst Crowne I’ve stayed at in the world. Would never recommend to anyone to stay here.

Very good

Exceptional

awful

Liked: The bed was comfortable.
Disliked: Staff couldn't find my reservation with booking.com, and the toilet was broken, maintenance came to "fix" it but it was never fixed.

My stay was great! I...

Liked: The property was nice! Very conveniently located. The staff was friendly

Superb

Superb