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Crowne Plaza Houston Med Ctr-Galleria Area an IHG Hotel eeef - (855) 329-0862
Crowne Plaza Houston Med Ctr-Galleria Area an IHG Hotel, 2712 Southwest Freeway, Houston, TX -(855) 329-0862
Area: Houston Galleria
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BOOK ONLINE OR CALL - (855) 329-0862
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (159 Ratings)
5.4 miles from HOUSTON centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
Located in the center of Houston within a 15-minute drive of NRG Arena Crowne Plaza Houston Med Ctr-Galleria Area an IHG Hotel Oaks features a spa and wellness center outdoor swimming pool and a fitness center. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi a 32-inch HD TV with cable channels microwave and refrigerator. A private bathroom comes with a hairdryer. Reeds Restaurant serves buffet breakfast and à la carte menu for lunch and dinner. Guests can have a drink at Reeds Bar & Lounge or order room service. The Galleria is 3.1 mi from Crowne Plaza Houston Med Ctr-Galleria Area an IHG Hotel Oaks while Rice University and the Museum District are 1.6 mi away. William P. Hobby Airport is 11 mi from the property. 2712 Bistro & Bar serves breakfast and dinner. Guests can have a drink at Bar & Lounge.

Check-in time: 15:00   Check-out time: 11:00
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4
4
CHECK IN
 
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Shuttle service (free)
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Tennis court & equipment
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Crowne Plaza Houston Med Ctr-Galleria Area an IHG Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Tana Sun, 28 May 2023

Good

5

Exceptional - 5 out of 5

Christopher Fri, 26 May 2023

I will be doing business...

Liked: Everything was great. Great service. Great staff. I will return
Disliked: Everything was exceptional

3

Pleasant - 3 out of 5

Sanghavi Sat, 20 May 2023

Pleasant

0.5

Poor - 0.5 out of 5

Anonymous Fri, 19 May 2023

Bad

3.5

Good - 3.5 out of 5

Kevin Fri, 12 May 2023

Good

3.5

Good - 3.5 out of 5

Vivek Sat, 6 May 2023

Good

2.5

Fair - 2.5 out of 5

Mccain Thu, 4 May 2023

Passable

0.5

Poor - 0.5 out of 5

Yongmei Tue, 2 May 2023

nightmare , respect is earned...

Disliked: If I could ever give a one star, I will do it! A motel service but requests for hotel price.First of all, I was never assigned to a room I booked. No matter how many excuses you have, truth is , there is king bed available and they just don’t want to assign you in. If the information on booking is not correct, you shall contact them and change it. Not until I booked , paid and tell me that there shall be a mistake. But need to mention they compensated me breakfast for the last 3morning, a small highlight during the whole stay.Secondly, on 29th apr, the real nightmare began, ppl on my floor started to smoke illegal most likely marijuana around 10:00pm. Around 1:00am, kids start to run around and slamming the door for 1hour, called hotel front desk 2times, all they offered is to move the room but no action taken, i was too tired to move, so didn’t accept room moving In the first place. However finally I thought I could sleep when the slamming stoped, around 3-4am, 2drunken ladies are back, sitting in front of my room, starting to argue and shouting. I have to get up and call the security, at first, hotel even refused to send security, saying nothing they can do but I insisted , security came and didn’t take any action. I can literally hear very clearly the 2 ladies are puking shouting across the hallway. That’s the point I got scared and wanted to move and took the offer from the hotel around 4-5am. This is also the time finally they assigned me the room with 1 big large bed which I booked online.Finally, I have booked 5night for 702euro, I demand for the 29th night refund and a late check out on 1st May and got only 1hour late check out on 1st May which is a joke. Btw, the front desk lady Maria talking abt that i didn’t talk to her with respect.before I talked to her directly about everything, I was talking to the team more than 5times, 3times in the middle of the night to call security.

0.5

Poor - 0.5 out of 5

Yongmei Mon, 1 May 2023

definitely not worth the money

Disliked: If I could ever give a one star, I will do it! A motel service but requests for hotel price.First of all, I was never assigned to a room I booked. No matter how many excuses you have, truth is , there is king bed available and they just don’t want to assign you in. If the information on booking is not correct, you shall contact them and change it. Not until I booked , paid and tell me that there shall be a mistake. But need to mention they compensated me breakfast for the last 3morning, a small highlight during the whole stay.Secondly, on 29th apr, the real nightmare began, ppl on my floor started to smoke illegal most likely marijuana around 10:00pm. Around 1:00am, kids start to run around and slamming the door for 1hour, called hotel front desk 2times, all they offered is to move the room but no action taken, i was too tired to move, so didn’t accept room moving In the first place. However finally I thought I could sleep when the slamming stoped, around 3-4am, 2drunken ladies are back, sitting in front of my room, starting to argue and shouting. I have to get up and call the security, at first, hotel even refused to send security, saying nothing they can do but I insisted , security came and didn’t take any action. I can literally hear very clearly the 2 ladies are puking shouting across the hallway. That’s the point I got scared and wanted to move and took the offer from the hotel around 4-5am. This is also the time finally they assigned me the room with 1 big large bed which I booked online.Finally, I have booked 5night for 702euro, I demand for the 29th night refund and a late check out on 1st May and got only 1hour late check out on 1st May which is a joke. Btw, the front desk lady Maria talking abt that i didn’t talk to her with respect.before I talked to her directly about everything, I was talking to the team more than 5times, 3times in the middle of the night to call security.

5

Exceptional - 5 out of 5

Karwash Mon, 1 May 2023

Exceptional

Liked: We were there overnight only so it was brief but everything was exceptionally wonderful from check-in to check-out.The service at the front desk was so helpful and no issues with our reservation. The room was clean and tasteful, the bed was so comfortable, I slept so peacefully and in th3 morning checked out.I will 100% stay there again.
Disliked: I wasn't told I needed to keep the "generic" parking key card with me when I left to exit the hotel; I had free parking. When I tried to leave, I had to pay to leave because I turned the card in and wasn't told and didn't know to ask.In their defense: I could have gone back inside to let them know, but there were cars behind me, so I was stuck in that situation I know for next time.

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Crowne Plaza Houston Med Ctr-Galleria Area an IHG Hotel 2712 Southwest Freeway, Houston, TX