Concord Plaza Hotel Guest Reviews
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1.5 miles from Concord centre |
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Linda, Roseville, visiting Toyota Pavilion at Concord Mon, 2 July 2018
There was no mention of the airport, but the private jets and the early AM helicopter were deafening!
Liked: Comfortable.
Disliked: Airport noise right across the parking lot!
Mary S, Woodland Mon, 2 May 2016
The hotel was very nice. The room was clean and fresh. Every time we exited our room, the housekeeping staff greeted us and made a pleasant comment. Very nice and friendly people. There was food left out in the hallway, however, for two days before it was taken away after someone ordered room service. It was not nice to have to walk past it. It should have been removed that day.
Liked: We had a restaurant manager working Sunday morning during breakfast named Victor. He was so attentive and gave us such a friendly experience, that I even left a written comment form for him at the front desk. Our waitress, on the other hand, forgot to bring items we ordered and was nowhere to be found for a coffee refill, etc. She seemed put out to be serving us.
Disliked: The front desk lady who checked me in was nice enough to let me know that the next evening a party was being held in the Atrium lobby and there would be music and dancing until 10:30. She said if it were a problem, they could always move me, but I said I would prefer to just have another location now to avoid moving. She seemed put out even though I thanked her for telling me.
Donald Sun, 5 May 2024
Good
Tran Sun, 5 May 2024
Exceptional
William Fri, 3 May 2024
Very good
Liked: Well-managed, and taken care of
Bernadette Tue, 30 April 2024
Pretty solid
Liked: Great atmosphere in lobby friendly staff especially the Indian woman who helped us and was very informative and polite.
Disliked: My room had a hole in the ceiling by the bathroom that looked like a bad patch up job considering for the price. Other then that everything else was solid.
Nedda Sat, 27 April 2024
Exceptional
David Fri, 26 April 2024
Liked: Location
Disliked: Multiple spiders in room, air cond did not work, I asked for more coffee was told they didnt have any more,homeless outside bedroom window going through trash, people bbqing in parking near room and my car, very disappointed in stay.
Terrance Fri, 26 April 2024
Good
April Fri, 26 April 2024
Disappointing
Liked: Location and pool area
Disliked: The pool and hot tub closed not as clean as it use to be.
Phoenixgs Wed, 24 April 2024
Good
Liked: Overall I had a nice stay.The staff was incredibly nice. Front desk to housekeeping, our interactions were consistently positive. (Although we were under the impression housekeeping was on request only; they did not service our room the first 2 of 4 nights and then came in unexpectedly the second 2 of 4. So maybe a bit better communication on that front is a good idea).
Disliked: The room was nice enough. Spacious. But the furniture was a bit outdated and "well loved". The bathroom, unfortunately, is where my complaints are. The tub had an unpleasant and uninviting ring (it looked aged and rusty) around the drain. The toilet was a bit slow to flush, and the sink was ice cold unless it ran for several minutes.The shower had nice temperature and pressure, but the tub was incredibly slick as there were no texture tracts. This did cause me to fall and gain injury.To wrap it up, I'd still stay here again. Overall, it was more positive than negative and worth the price I paid.
M Wed, 24 April 2024
Difficult customer service and accomodations