Liked: Room was great.
Disliked: No

Liked: Staff was excellent !!! Very accommodating!!

Liked: The staff was great and rooms were clean and very roomy

Liked: It meets the needs of a variety of visitors.
Disliked: The telephone did not work in the room.

Liked: Convenience to Interstate, comfortable 3-3.5 star accomodations
Disliked: No. Met all lodging needs.

Liked: Being close to an air field, it was extremely quiet.

Disliked: Customer service needs improvement. After checking in for a 2 night stay, staff stated we would have to check out after the first night then check back in for the second night into a differ room. I complained to corporate office then we got one room.

Liked: The gym was small but nice. The location was good.
Disliked: 1. The coffee shop hours were minimal and the service horrible. 2. The front desk was hit or miss in terms of knowledge and helpfulness. 3. We had to listen to guests swearing loudly and fighting in 4. The carpets were wet and musty smelling.

Liked: This hotel is well kept for its age. It's probably one of the nicer hotels in the Chattanooga area. It has a convenient location with access to free shuttle busses that will take you all over the downtown area for free.