Spark by Hilton Rochester University Area Guest Reviews
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Jarrod, Batavia, visiting The German House Sun, 15 November 2015
Liked: Location; staff; parking.
Disliked: Stinky; old; small room; big dollars.
Jeffrey, Watertown Mon, 27 May 2013
Liked: Nice staff and very clean room.
Shyajia Tue, 20 February 2024
Candice Mon, 19 February 2024
Liked: Nice size room
Disliked: Needs more than bagels for breakfast.
Marshay Sat, 17 February 2024
Byron Mon, 12 February 2024
Hotel has a lot of...
Liked: Nice soft bed and pillows, nice bathroom but,water was mostly cold. Nice size t.v. and sink area. Breakfast was nice however, eggs cold,fix unit that houses the eggs,sausages.
Disliked: 1st room had a panel missing in the ceiling, water didn't drain out of the bathroom tub and small fridge didn't close. I requested another room.2nd room,electrical socket by mirror/sink couldn't plug-in,my wife couldn't style her hair. A box hung on the clothes rod took up all the space,couldn't hang clothes and fridge was put on the bottom/floor and wife had a problem bending that low and heating system wouldn't turn off.Breakfast was good except the housing unit for eggs,sausage and pancakes didn't work or something because they were cold. The hotel has a lot of little problems that need to be fixed!Only 1 chair in room,need 2. No clock radio,no clock in room. What time is it? No draws to put clothes. No pool!!!
Corine Fri, 29 December 2023
Liked: I like everything
Disliked: I can't say everything about it i like everything about it it was nice i will come back with my friend again
Stephen Sat, 9 December 2023
Karen Sun, 3 December 2023
Wait until renovations are done...
Liked: The property was located to the campus where I had to take a class.
Disliked: The property is under construction and was a horrible mess! Workers yelling down the hallway to each other, and slamming the dumpster lid until 2 AM each morning. Having to step over debris and garbage. No breakfast included as it said it would be because there’s no kitchen available, no gym and no pool as also advertised was available. This is a horrible misrepresentation of what you are getting. They should just close until the renovations are finished in my opinion, or be upfront withcustomers and tell them what they are not getting and not lie to them and say they are getting things and then you show up and nothings available.
Shawn Tue, 28 November 2023
This guest did not leave comments about this hotel.
Tina Tue, 14 November 2023
Edward Sun, 12 November 2023
Convenient location for us but...
Liked: The facility is under construction and it would have been nice to be informed of that beforehand. We experienced drilling and hammering noise for two days, brown water in the tap, loss of power . We were compensated for the room not being completely cleaned but I wish we could have been placed in a room away from the ongoing work areas. The staff responded to our requests but we weather the other disruptions because we did not ask to be moved.