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Country Inn & Suites by Radisson Rochester-University Area NY eee - (855) 261-9021
Country Inn & Suites by Radisson Rochester-University Area NY, 797 East Henrietta Road, Rochester, NY -(855) 261-9021
Area: Henrietta
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BOOK ONLINE OR CALL - (855) 261-9021
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (1257 Ratings)
8.6 miles from Rochester centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Country Inn & Suites by Radisson Rochester-University Area NY features an indoor pool and guest rooms with free WiFi. The rooms at the Country Inn & Suites by Radisson Rochester-University Area NY are furnished with coffee facilities a microwave and a refrigerator. A flat-screen cable TV is also provided in each room. A business center is on site at the Country Inn & Suites by Radisson Rochester-University Area NY. The hotel also includes a library. Rochester Institute of Technology is 3.2 mi from the Country Inn & Suites by Radisson Rochester-University Area NY. The Sports Center at MCC is an indoor athletics facility and is 0.8 mi away.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Restaurant
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Library
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` shuttle service
` Family Rooms
` Fireplace
` Free Wi-Fi
` Daily Housekeeping
` English
` Electric vehicle charging station
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Country Inn & Suites by Radisson Rochester-University Area NY Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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2

Disappointing - 2 out of 5

Jarrod, Batavia, visiting The German House Sun, 15 November 2015

Liked: Location; staff; parking.
Disliked: Stinky; old; small room; big dollars.

5

Exceptional - 5 out of 5

Jeffrey, Watertown Mon, 27 May 2013

Liked: Nice staff and very clean room.

0.5

Poor - 0.5 out of 5

Erich Fri, 27 May 2022

Not a pleasant stay due...

Liked: Breakfast, cookies, housekeeping
Disliked: After a few days, refrigerator stopped working. Pool down for maintenance the one day we wanted to swim. No wake-up call made, almost missed my flight. My sister's wake-up call was 35 minutes late from when requested. Computer down for our entire stay. Was told mouse not working. Couldn't anyone go to Best Buy & get a new one? Desk staff not available much of the time, spent time outside on their personal phone. Booked two reservations, one for me and for my sister through booking.com. My sister's flights got canceled so had to change HER reservation start to the next day. When we came to check in, we were told that BOTH our reservations were changed to the next day and there were no rooms available for the night. After much time & searching, we were finally able to secure a room at a Best Western. This may not have been the hotel's fault or booking. coms'.

4

Very Good - 4 out of 5

Linza Tue, 24 May 2022

Very good

5

Exceptional - 5 out of 5

Jeffrey Tue, 24 May 2022

Loved the bedroom with additional...

Liked: loved the bedroom with separate sofa room. Great for families!
Disliked: Glass door between bedroom and sofa area.

5

Exceptional - 5 out of 5

Michele Mon, 23 May 2022

Exceptional

0.5

Poor - 0.5 out of 5

Kathy Mon, 23 May 2022

Got bumped to a different...

Liked: I wish I could tell you what I liked, but i got bumped to the Holiday Inn Express.
Disliked: I got bumped to Holiday Inn Express. I got a phone mid afternoon of check in day, telling me that my room was being given to someone that wanted to extend their stay. I was told on the phone that I would receive the same rate and amenities. I had booked the room at a total price with tax at $147. The person gave me a name to tell Holiday Inn, but i was not in a positiion to write it down. I asked the caller to set it up at Holiday Inn. When I went to check in at the Holiday Inn Express, the clerk gave me a sheet to initial that i agreed to all the conditions. I luckily noticed the price on the page was $209. I told the clerk that i had booked my room at $147. Clerk suggested that i just check in and we would clear up the discrepancy in the morning. I told him that i wanted it cleared up before checking in. He made a phone call and after some discussion, told me that they would give me the rate of $147, as if i was getting a big perk. i had a long day already and the change of hotels and fighting to get the rate that i had originally booked at did not impress me. In our room, we had to lift up on the door to engage the deadbolt. The bathroom door handle kept falling off.

5

Exceptional - 5 out of 5

Sandra Mon, 23 May 2022

Clean, comfortable, and quiet!

Liked: Any staff we encountered greeted us. The breakfast selection was wonderful. The bed was very comfortable and the room and bathroom was very clean.

4

Very Good - 4 out of 5

Kevin Sat, 21 May 2022

Very good

4

Very Good - 4 out of 5

Taneisha Tue, 17 May 2022

Very good

3.5

Good - 3.5 out of 5

Mindy Tue, 17 May 2022

Good

Liked: breakfast was ok
Disliked: dated. old. needed refurbishing

5

Exceptional - 5 out of 5

Kyle Tue, 17 May 2022

Great value

Liked: Front desk staff was truly amazing. Kind and so helpful and nice. The fresh cookies for people staying at the hotel is amazing. Rooms were beautiful and comfortable. Quality and location are very very good.

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Country Inn & Suites by Radisson Rochester-University Area NY 797 East Henrietta Road, Rochester, NY