Comfort Suites Columbus Airport

Good

Very good

Good

There was a discrepancy on...

Decent but not worth $200...

Disliked: Staff was rude and did not know how to deal with third party booking

Overpriced stay for subpar amenities

Liked: Very friendly staff, always
Disliked: Someone’s toothbrush was left in our room, by one of the beds. The sheets had stains on them, definitely hadn’t been washed. The breakfast was very unsanitary. It was clean, but all of the items looked old or stale and many items were uncovered. I booked the hotel partially bc of the free breakfast, but didn’t eat. Even the orange juice and cappuccino were awful. Very disappointed. Also, the booking didn’t say there was a pool so I didn’t bring my suit. There was a pool! Parking lot was tiny, but found a spot every time after lots of looking.

Exceptional

Liked: Property was clean, breakfast was delicious. Staff was friendly and informative.
Disliked: N/A

Superb

Wouldn’t stay there again

Liked: AC was cold
Disliked: The room was filthy, shower curtain had mud on it there was someone else’s hair on the shower wall and mud on the wall that wiped off with a splash of water. The couch had crumbs on it when we got there. There was some red sauce or something on the wall by the couch and on the curtain by the AC unit. There was a whole dirty hand print on the wall by a bench chair and the cut out was filthy dirty that separated the couch from the beds.. the room was absolutely disgusting and not worth the price for the weekend.. felt more like camping in someone else’s filth. Very upsetting