Comfort Inn West Monroe Guest Reviews
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1.1 miles from West Monroe centre |
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Connie Mon, 15 April 2024
My stay was excellent.
Liked: The location next to several good restaurants.
Disliked: Nothing
Sheila Sun, 7 April 2024
I would say my stay...
Liked: Fair amount of variety.
Disliked: Can use some updating
Jade Sun, 7 April 2024
I was disappointed with the...
Liked: Location of hotel
Disliked: My key card did not work for my room, I had to be let in with an actual key, I couldn't leave my room because I wouldn't be able to get back in. There was "one replacement room available but it smelled bad", which was told to me by the desk clerk. The heavy curtains only framed the window, didn't cover the window at all and there was bright light coming through the window at night from very bright parking lot lighting making it seem as though it were like daylight outside. Hard to sleep with that light coming through the window. There was only "antenna television" and most channels didn't catch well, kept freezing. For the price I paid of almost $160. I didn't think it was worth that price, all these things considered. Very disappointed and will never stay at that location again.
Mike Wed, 27 March 2024
It was pretty decent overall...
Liked: Good location easy access to the places I needed to go while I was in town
Disliked: The bed was a little worn out, and for me personally, it was low and hard to get out of. I needed an accessible room because I have some mobility issues. The bathroom was good, even though the showerhead was hard to work with.
Emily Fri, 22 March 2024
Disappointed and disgusted
Liked: Not a single thing
Disliked: The front desk staff was rude and unprofessional. The parking lot was more of a truck stop, the interior is very poor and uncleaned / un managed . The rooms through out the hallway to our room were open with no one in there . The room was disgusting, stains everywhere, the door was busted, the walls were covered in what appeared to be mud , the toilet did not work . There was someone else’s urine on the bathroom toilet. Felt extremely uncomfortable and unsafe. We attempted to see if there was another room but was told it was the only room available. We had no other others but to leave , especially paying full price for a room with a non working toilet.
Elmore Mon, 11 March 2024
This might have been the...
Liked: It was really close to restaurants
Disliked: The smell was terrible and they had alot of maintenance and upgrades they was doing to the property. Requested 1st floor a head of time but was still placed on second floor. Took half a day to get clean towels cause house keeping said she had to wash more
Dustin Wed, 28 February 2024
It was great for the...
Liked: Location was great.
Adrekia Wed, 21 February 2024
Exceptional
Gary Mon, 19 February 2024
Bad
Cynthia Sun, 3 December 2023
Good
Liked: The beds are very comfortable. The room was older but clean..
Disliked: The front desk clerk was very rude. We were in town for a funeral and already having a rough time. No greeting, slid our room card across the counter without a word. I had to ask when breakfast was. I always stay at choice hotels and have never experienced the level of rudeness we were given on that stay. I will stay somewhere else next time.