Candlewood Suites Beltway 8/Westheimer Guest Reviews
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12.9 miles from Houston centre |
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Tauhidah Sat, 20 April 2024
I expected a newer property...
Liked: The front desk attendant was incredibly kind.
Disliked: The property needs renovation and needs better amenities. I am unsure why this property is rated as 8 stars. No bathroom trash can, no ice bucket, the door needed repair. The front desk attendee had to go check our room to ensure it was clean and stay ready.
Carlton Sat, 6 April 2024
Not recommended, spend your hard-earned...
Liked: N/A
Disliked: The so-called kitchen stove was an electric hot-plate and there was only one very small pan to cook in available in the room. There were a few forks and zero spoons to eat with. We went to the front desk to ask for another pan and all they had was another very small pan. There were people hanging around the lobby and front door who looked homeless and the entire hotel smelled like marijuana. When we checked out, I was told that the $100 deposit had been released back to my bank at that moment but that was a bald-faced lie because four days later, I called my bank, and they told me the funds had not been released by the hotel. Called the hotel and was told the funds were indeed still "on hold" and the woman says she just released them. I don't usually write reviews, but this was the dreariest feeling hotel that I have stayed at. Do yourself a favor and stay somewhere else until they improve the place and improve the customer service.
Zee Fri, 5 April 2024
Bad
Bello Tue, 19 March 2024
Passable
Latoya Sat, 2 March 2024
Pleasant
Carla Thu, 28 December 2023
Exceptional
Melanie Thu, 23 November 2023
Very good
Taymon Tue, 5 September 2023
Very nice and accommodating
Liked: Friendly service and clean room
Disliked: No complaints
Christina Fri, 2 June 2023
Exceptional
Cf Sun, 14 May 2023
Very good