Name: Candlewood Suites Lake Charles South
Address: 1105 W Prien Lake Road, Lake Charles, LA
Telephone: (888) 420-1645
Rating: 4.25

Candlewood Suites Lake Charles South Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Poor

Will never go to property...

Liked: Location
Disliked: Room wasn’t cleanLinen in bed was dirtyStaff was very rude

Superb

Liked: The facility was very nice and the server at the front desk was very friendly and made me feel home. Will be back

Good

Very good

Definitely will be back.

Liked: Greeted by staff with smiles and so cheerful. Made you feel like you were welcome. Even went out of their way to come help hook up a PlayStation.
Disliked: Being on the 5th floor. Lol

Exceptional

Liked: N/A

seems like the employees are...

Liked: very friendly staff was very accommodating
Disliked: The entire reason I found out about this hotel was by finding the Tesla chargers on my Tesla app while I was driving, so I was counting on being able to charge my Tesla. When I got there, one of the Tesla chargers was totally ripped off its pedestal and the other one was completely dead with no power. Luckily there was a supercharger a couple miles away, but it was a lot less convenient and cost me another 30 bucks or so.

The night staff was friendly...

Liked: No breakfast was served
Disliked: I made a reservation two months in advance for a room with two queen size beds for my cousin and I. Check in time is at 3:30pm we received a call from one of the emu stating that we have until 2:30am to check in. We We arrive to the hotel at 12am and our room was given away and we had to pay for two rooms. Very unacceptable and