Hallmark Hotel Bournemouth West Cliff

Wonderfully pleasant.

Liked: Staff were extremely helpful, hotel and room were very clean and the bed was very comfortable.
Disliked: As the world’s lightest sleeper it was annoying that there was light coming from the hallway under the door and around the frame slightly. Sensor lights should be a consideration for future upgrades. Better for sleepers, hotel finances and the environment.

Good

Liked: Very clean hotel, very friendly staff, good parking, handy to the BiC for the cheerleader competition Beer garden area was lovely
Disliked: ,Room was very small, no air conditioning . A fan was supplied but it had no effect. Ordered lunch and after waiting 45 mins discovered the order hadn't made it to the kitchen however they were quick to process a refund when we cancelled

Won’t book again

Liked: The staff was nice
Disliked: They didn’t had air conditioning at all and it’s boiling hot nor rooms available with AC not up to standard and the hotel is old and spa and pool is extra charge!

Wonderful family hotel for a...

Liked: Spa and pool for kids, decent food
Disliked: A little dated

Excellent staff friendly

Liked: Everything was spotlessly clean plenty of space facilities excellent

Exceptional

Liked: Amazing customer service

Enjoyable

Liked: Lovely except put standard room very hot. And our bathroom desperately needed updating. Light was full of cobwebs other wise it was ok. Lovely staff.
Disliked: Our bathroom. No air con in standard room

Fantastic and would stay agian,...

Liked: It’s clean , nice pool And bar … staff were happy to help.
Disliked: No air con in our room but the staff kindly gave us a fan.

Very good