Bournemouth East Cliff Hotel Sure Hotel Collection by BW

Superb

Nice place to stay but...

Liked: Near to beach area
Disliked: Could Improve in room Cleanliness, come across cobweb whilst entered room, may be not cleaned for weeks. Weird smell in cupboards. Car parking should be available for customers instead of paying own extra £20 inside the premises of hotel, not convienced.

Great location but very tired...

Liked: Great location with just a short walk down to the beach and an easy walk into the town. We did not have a front sea view or balcony but I am sure those lucky enough would get a great view of the sea.
Disliked: Very tired and rundown hotel that is in serious need of maintenance. We paid over £200 for our room for one night and were very disappointed with what we got for our money. The bathroom was very dated and dirty and the room itself was minimal and scruffy whilst the bed looked like it had been made by my 6 year old. The room was also extremely hot with no air conditioning. A fan had been provided to be fair, but this made little difference and for such a high cost I would have expected much better and ideally air conditioning. We arrived early and noticed that the same room was available for £70 less which was infuriating. Furthermore whilst parking is onsite it costs £20 a day or £35 if you need to go anything over 24 hours which was a lot given the price of the room. Breakfast was also on top which I cannot comment on as that was also expensive so we didn’t even bother.

Passable

Liked: Great location
Disliked: The shower almost burned me The WiFi did not work

Superb

Liked: Firstly the view from the room was beautiful, the room was perfect for my family.Breakfast was not bad, could have more options , halal or vegetarian.
Disliked: Not much.

Never again

Liked: Location
Disliked: One Staff member was rude

Such a beautiful place for...

Liked: We paid for the room with sea view and we really enjoyed our stay. The restaurant food was delicious, and the staff were really friendly and helpful. I really enjoyed my stay there and the hotel room was massive and comfortable.

Good

Liked: The staff were extremely friendly and welcoming. The hotel is also dog-friendly. Good location- right next to the beach.
Disliked: The pool was closed however , we were able to use the pool of the hotel next door.

Exceptional