Bourne Hall Hotel

Bad

Liked: It was pretty close to the beach and a short walk to the town centre
Disliked: I knew it was not a 5 star hotel but it wasn't greatI was charged an extra £10 for parking but I thought it was included from the booking, the WiFi did not work and neither did the TV in the room as it only had Netflix. Only one window opened in the bedroom and it smelled when we arrived. They said they upgraded us to a studio room which had a sofa bed and a double bed, I asked for more bedding so my son could sleep on the sofa bed, when we returned Friday night our room was left unlocked but had our new bedding inside, luckily nothing was missing form the room. There were no bedside lights. The shower was awful and took ages to get to a temperature that was not freezing cold or boiling hot. The studio room had a washing machine and cooking facilities but no utensils or plates or glasses. We had 4 coffee cups in the room and I asked at reception if I could get a glass to drink out of was told there was no restaurant but they couldn see what they could do. I paid £20 for a late checkout for 2pm yet housekeeping tried to get into the room at 1pm while I had just got out of the shower.If could be a lovely place to the location but needs some money being spent on it to bring it into some decent standard of accommodationThe staff were friendly enough but overall it was dirty and smelly and a poor example of hotel accommodationI only stayed for one night if I had booked for more I would of checked out and refused to stay. If it wasn't so close to the beach I would not of booked it in the first place