Bourne Hall Hotel

terrible

Liked: location
Disliked: the room no tv reception. carpet was terrible dirty walls were filfy. radiator was broken.

Bad

Liked: Location good
Disliked: Very poor accomodation have never been in a hotel that bad , holes in curtains, black net?? Chipped furniture tv i pad size didnt work , stained carpets, bedding was all creased and horrible all and all glad to leave asap in morning

all good

Liked: near town center

Health hazard

Liked: The ONLY good thing about this hotel is the location
Disliked: This hotel is a health hazard. Black mold and damp rooms, the owners are vile and only helped when threatened with being reported for being a health hazard. The whole hotel stinks. The whole hotel is filthy. Not just grubby, but actually filthy. Black mold above the bed, moldy bathroom, rude owners.

Bad

Bad

Liked: It was pretty close to the beach and a short walk to the town centre
Disliked: I knew it was not a 5 star hotel but it wasn't greatI was charged an extra £10 for parking but I thought it was included from the booking, the WiFi did not work and neither did the TV in the room as it only had Netflix. Only one window opened in the bedroom and it smelled when we arrived. They said they upgraded us to a studio room which had a sofa bed and a double bed, I asked for more bedding so my son could sleep on the sofa bed, when we returned Friday night our room was left unlocked but had our new bedding inside, luckily nothing was missing form the room. There were no bedside lights. The shower was awful and took ages to get to a temperature that was not freezing cold or boiling hot. The studio room had a washing machine and cooking facilities but no utensils or plates or glasses. We had 4 coffee cups in the room and I asked at reception if I could get a glass to drink out of was told there was no restaurant but they couldn see what they could do. I paid £20 for a late checkout for 2pm yet housekeeping tried to get into the room at 1pm while I had just got out of the shower.If could be a lovely place to the location but needs some money being spent on it to bring it into some decent standard of accommodationThe staff were friendly enough but overall it was dirty and smelly and a poor example of hotel accommodationI only stayed for one night if I had booked for more I would of checked out and refused to stay. If it wasn't so close to the beach I would not of booked it in the first place

Poor

Bad

Liked: Location
Disliked: We were shown 3 rooms all werent what we booked 1st room had half the ceiling wall paper hanging off with damp marks .Other 2 rooms were filthy carpets wall ect ended up finding another hotel and requesting a refund

Bad

Liked: Location was ok bathroom too small shower head kept falling on my head dead batteries in the remote control tv was tiny the only good thing was the bed.Cracks in the wall and no socket near the bed