Biltmore Hotel & Suites Guest Reviews
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|2.9 miles from Santa Clara centre|
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Stuart Mon, 15 June 2020
Website make the place look...
Disliked: Was put in a motel room, felt unsafe. If the ?main? hotel was being remodeled then I should have been contacted and told I?d be in a motel!
Roy Wed, 10 June 2020
Liked: The room was ok and the flowers around the hotel were nice.
Disliked: The hotel is undergoing a major renovation and no mention of it in the ad. Huge dumpsters line the parking lot. Work going on until late in the evening. No hot water in the shower, only luke warm.
Trent Sat, 30 May 2020
Disliked: Pool closed, no breakfast. Construction equipment in parking area.
Verified Hotel Guest Mon, 25 May 2020
Liked: Had running hot and cold water. Plus a toilet with toilet paper
Disliked: Doing RENOVATIONS which meant there are no elevators to be used! We were lucky to get a room on the first floor when told about the elevators with only one bed. No Soap.Housekeeping closes at 4pm! Try calling Manager on duty, Front Desk no answer. No ice
Amalia Thu, 2 April 2020
Verified Hotel Guest Wed, 4 March 2020
Liked: A modest property, very clean, sufficient parking. A reasonable value in Silicon Valley.
Disliked: The property is very spare: no carpeting in the rooms, some rooms require using stairs (not all have elevator access), housekeeping is uneven (sometimes took used towels but did not replace them), weak Wi-Fi signal in some locations.
Salvimexchic Sun, 1 March 2020
Liked: Great prices, clean, friendly. Will be recommending to family and friends.
Disliked: No complaints, very happy with my stay.
Melody Sat, 29 February 2020
Liked: Conveniently located & close to the venue. Nice,clean room and the short interaction with staff was very pleasant.
Disliked: The HVAC system was noisy.
Rowyn Tue, 25 February 2020
Disliked: Shuttle not always available as advertised and booked room not available on arrival. For being out of centres, availability at restaurant needs to be accessed for whole day
Juergen Thu, 20 February 2020
Disliked: the room was old, no view.